Title IX & DHR Director of Resolutions/Deputy Coordinator (Administrator III) - Equity Programs & Compliance

*SFSU INTERNAL APPLICANTS ONLY*

Working Title

Title IX & DHR Director of Resolutions/Deputy Coordinator

Administrator Level

This position is an MPP III in the California State University Management Personnel Plan (MPP) reporting to the Assistant Vice President for Title IX and Discrimination Harassment and Retaliation in Equity Programs & Compliance.

SF StateUniversity

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race religion color ancestry age disability genetic information gender gender identity gender expression marital status medical condition National origin sex sexual orientation covered veteran status or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who selfdisclose by contacting the Senior Human Resources Manager.

Applicants may visit for more information on SF States policy prohibiting discrimination and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination Harassment and Retaliation Administrator by calling (415)or emailing

San Francisco State is a 100% Smoke/VaporFree Campus. Smoking or Vaping of any tobacco/plantbased substance is not permitted on any University properties.

The person holding this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a designated position in the California State Universitys Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Equity Programs & Compliance

Appointment Type

AtWill

Time Base

Fulltime (1.0)

Work Schedule

Monday Friday ; 8:00am 5:00pm

Anticipated Hiring Range

$10000 $11667Per Month ($120000 $140004 Annually)

Salary is commensurate with experience.

Position Summary

The Title IX & DHR Director of Resolution Services/Deputy Coordinator will serve a critical role within the Equity programs and Compliance office (EPC). The Deputy Coordinator role is fundamental to the management operations and strategic vision of EPC and to the Universitys equity inclusion and compliance efforts. Reporting to the Assistant Vice President for Title IX and DHR (AVP) the Deputy Coordinator will oversee the investigations and resolutions functions within EPC. Drawing on their proven experience in investigations and leadership the Deputy Coordinator will ensure the successful implementation of investigations and other resolutions by providing oversight strategic guidance feedback and coaching and handson assistance as appropriate. The Incumbent will work with the resolution services team to prioritize cases identify appropriate resolution options and create and maintain comprehensive documentation and case files.

The Deputy Coordinator will work closely with the AVP to help lead the universitys Discrimination Harassment Retaliation (DHR) and Title IX compliance efforts including policy development training and the fair thorough and neutral investigation of complaints. The incumbent must have a humancentered approach to their work and the ability to navigate difficult conversations on highly sensitive topics while providing succinct clear and accessible guidance to diverse populations from faculty to freshmen.

The Deputy Coordinator communicates effectively maintains neutrality meets deadlines and works effectively and respectfully with diverse constituencies to help create and support a safe and inclusive campus environment. The incumbent must develop and maintain relationships and clear lines of communication with students faculty staff and administration.

The Deputy Coordinator oversees the identification of patterns of behavior and systemic problems facilitation of appropriate solutions/resolutions implementation of prevention training and identification of opportunities for compliance checks/controls. The Incumbent is expected to work independently with minimal daytoday oversight and under general instruction on new assignments. The Incumbent keeps the AVP informed of progress potentially controversial matters and implications of work performed. The incumbent must be able to handle highly sensitive and potentially political matters with tact and discretion maintaining confidentiality as appropriate

The Incumbent is expected to recommend and implement continuous quality improvement in unit operations.

Special Working Conditions: Incumbent must be able to competently interact with a culturally and ethnically diverse population of students faculty and staff. Incumbent will interact regularly with campus leaders the Dean of Students Office Employee & Labor Relations Faculty Affairs and Professional Development and Student Affairs & Enrollment Management staff. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Position Information

Investigations & Resolution Services

Manage resolution services which may include investigation intake/assessment alternative dispute resolution hearings and other functions.

Directly supervise investigators in their day to day functions conducting resolutions.

Provide strategic and technical guidance and assistance to EPC staff external investigators/facilitators and others engaged in investigations and informal resolution procedures.

Review and provide constructive feedback on resolutionrelated documents including investigation reports informal resolution agreements interview summaries etc.

Conduct intake meetings as necessary or appropriate (e.g. in the event of absence or conflict visavis usual intake personnel).

Facilitate informal/agreementbased resolutions using alternative dispute resolution.

Facilitate and/or advise on referrals to partner offices where appropriate.

Oversee the development and maintenance of resolution services operating procedures.

Legal and Regulatory Compliance

In conjunction with the AVP of DHR/Title IX campus counsel and the Chancellors Office provide policy feedback and analysis consistent with legal and regulatory requirements.

Develop and facilitate training for various campus constituencies based on compliance needs trend/hotspot analyses campus climate or risk analyses.

Ensure office staff conducting resolutions receive regular training and certifications as necessary/appropriate.

In conjunction with the AVP of DHR/Title IX campus counsel and the Chancellors Office ensure resolution services functions implement best and next practices to maximize compliance effectiveness and efficiency.

Office Management

In conjunction with the AVP of DHR/Title IX provide strategic guidance for EPC office and operations.

Provide performance feedback and implement performance management for direct reports and/or other EPC staff as necessary and appropriate.

Oversee external contractors engaged to provide resolution or other services on behalf of EPC.

Develop and maintain relationships with campus/community partners that are essential to Title IX and DHR functions.

Other Duties as Assigned.

Minimum Qualifications

Bachelors degree from an accredited fouryear college or university in a relevant discipline.

Professional knowledge of Title IX Clery Act VAWA FERPA Equal Employment Opportunity (EEO) affirmative action the Americans with Disabilities Act and other applicable federal and state civil rights and employment laws regulations and court decisions.

Experience leading professional teams.

Knowledge of principles of conducting investigations including interview methods and techniques.

Knowledge of principles of alternative dispute resolution.

Knowledge of principles of social justice.

Knowledge of principles of cultural competence.

Ability to work independently take initiative and handle highly sensitive and confidential information appropriately.

Strong and effective interpersonal skills including the ability to establish rapport with a diverse range of community members.

Ability to develop and maintain effective collaborative working relationships.

Commitment to principles of due process impartiality fairness ethical conduct and respect.

Excellent writing and research skills and the ability to generate and train investigators to write concise and analytical reports about complex and sensitive topics/investigations.

Must have exceptional organization skills including the ability to handle a significant caseload and manage multiple deadlines.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

Must be highly proficient in Word Excel PowerPoint Adobe and Zoom.

Successful completion of a skills check.

Preferred Qualifications

Juris Doctor with two or more years of legal/compliance experience or an equivalent combination of education and law experience.

Five (5) years experience in Student Conduct Title IX DHR (Discrimination Harassment & Retaliation) EEO or employee relations complaint and/or grievance investigation and resolution.

Understanding of and ability to work within databases run reports and create analytics.

Experience managing direct reports.

Experience in a higher education setting preferred especially public higher education.

Certification for Title IX Investigator Civil Rights Investigator or Workplace Investigator.

Recent advanced level professional training on workplace investigation best practices.

Proficiency with Maxient or other case management software.

PreEmployment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Lifes Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues students and the customers we serve.

We offer a competitive compensation package that includes Medical Dental Vision Pension 401k Healthcare Savings Account Life Insurance Disability Insurance Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program all geared towards the Universitys commitment to attract motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified oncampus applicants currently in bargaining units 2 5 7 and 9 are given hiring preference.

Additional Information

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1B VISAS).

Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this CSU prohibits hiring employees to perform CSUrelated work outside of California with very limited exception. While this position may be eligible for occasional telework all work is expected to be performed in the state of California and this position is assigned to oncampus operations.

CSU strongly encourages faculty staff and students who are accessing campus facilities to be immunized against COVID19. The systemwide policy can be found at Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m. and can be reached at (415).

Please note that this position position requirements application deadline and/or any other component of this position is subject to change or cancellation at any time.