Customer Service Representative
Customer Service Representative
Posted on :
11-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
11-05-2025
Job Description
We Deliver the Goods:
CoreMark emphasizes personal growth and development for all associates. We believe that when you succeed the company succeeds. We promote internally whenever possible and provide frequent training opportunities in several formats to help you meet your personal and career goals.
As a Customer Service Representative you will ensure that proper care is taken at every touch point of the customer experience. You will resolve routine customer inquiries while providing efficient service through timely response to inperson telephone and mail requests. A successful candidate will be able to address the needs of customers and properly channel inquiries; guaranteeing we put our customers first and that every account matters.
Responsibilities:
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively the Company) provides equal employment opportunity (EEO) to all applicants and employees regardless of race color national origin sex marital status pregnancy sexual orientation gender identity religion age disability genetic information veteran status and any other characteristic protected by applicable local state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the EEO is the Law poster and supplement; and (3) the Pay Transparency Policy Statement.
Required Qualifications
612 months of Customer Service Experience
Must be able to complete typing test with a score of 40 WPM or better
Preferred Qualifications
Bilingual is a plus
Call center experience is a plus
AS400 experience is a plus
Data entry experience is a plus
CoreMark a Performance Food Group Company is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broadline solutions to the convenience retail industry. Our reputation of empowering customers employees and communities has allowed us to build over $23 Billion in revenue. Through our distribution centers we offer a full range of products programs and solutions to customers across the U.S. and Canada.
- Competitive pay and benefits including Day 1 Health & Wellness Benefits Employee Stock Purchase Plan 401K Employer Matching Education Assistance Paid Time Off and much more
- Growth opportunities performing essential work to support Americas food distribution system
- Safe and inclusive working environment including culture of rewards recognition and respect
CoreMark emphasizes personal growth and development for all associates. We believe that when you succeed the company succeeds. We promote internally whenever possible and provide frequent training opportunities in several formats to help you meet your personal and career goals.
- Hourly Rate: $18.50
- Schedule: 9:30AM 6PM
- 1 work from home day per week after training!
As a Customer Service Representative you will ensure that proper care is taken at every touch point of the customer experience. You will resolve routine customer inquiries while providing efficient service through timely response to inperson telephone and mail requests. A successful candidate will be able to address the needs of customers and properly channel inquiries; guaranteeing we put our customers first and that every account matters.
Responsibilities:
- Responding to telephone written and inperson inquiries requests and concerns from customers.
- Informing customers of unit prices shipping dates anticipated delays and additional information.
- Filing and running reports as needed.
- Processing customer shorts mispicks and credits.
- Conducting account research and resolving problems.
- Channeling customer inquiries to appropriate departments and documenting customer contacts.
- Assuring that appropriate records are maintained and reports are prepared.
- Resolving customer requests for adjustments to orders and billing.
- Entering and retrieving a variety of information using the computer terminal.
- Assisting customers in the ordering process.
- Maintaining current knowledge of pricing and product availability.
- Understanding interpreting and explaining company procedures related to products and pricing.
- Performs other related duties as assigned.
- Excellent communication skills.
- Ability to add/subtract twodigit numbers and to multiply/divide with 10s and 100s.
- Ability to solve practical problems and deal with a variety of concrete variables in situations.
- Ability to perform detailed data entry work accurately and efficiently within deadlines.
- Intermediate computer skills knowledge of Microsoft Office programs and ability to type proficiently.
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively the Company) provides equal employment opportunity (EEO) to all applicants and employees regardless of race color national origin sex marital status pregnancy sexual orientation gender identity religion age disability genetic information veteran status and any other characteristic protected by applicable local state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the EEO is the Law poster and supplement; and (3) the Pay Transparency Policy Statement.
Required Qualifications
612 months of Customer Service Experience
Must be able to complete typing test with a score of 40 WPM or better
Preferred Qualifications
Bilingual is a plus
Call center experience is a plus
AS400 experience is a plus
Data entry experience is a plus
CoreMark a Performance Food Group Company is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broadline solutions to the convenience retail industry. Our reputation of empowering customers employees and communities has allowed us to build over $23 Billion in revenue. Through our distribution centers we offer a full range of products programs and solutions to customers across the U.S. and Canada.
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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