Special Projects Assistant
Special Projects Assistant
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Job Description
Posting Date
05/09/25Application Deadline
05/11/25Pay Range
$20.50 $32.00 hourlySalary offers are based on the candidates equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type
UnclassifiedDepartment
Animal Care and ControlAbout the Position
Are you a solutionsdriven professional with a passion for the pets of Maricopa County and their owners Do you have a proven track record assessing performance and developing process improvements Perfect! We want YOU to be our next Special Projects Assistant!
You will support Maricopa Animal Care & Controls divisions which provide a variety of services to the community. You will also provide ongoing training and support to the Divisions and handle complex escalated issues. The daily tasks you complete with the Department teams and customers will directly affect the community and animals we serve.
About Us
Proud to Offer
Work with a greater purpose
Tuition reimbursement
Exceptional worklife balance
Opportunities for growth and development within Maricopa County
Lowcost highvalue healthcare for you and your qualifying dependents
Child care benefits including access to our upcoming onsite center Maricopa County Kids Club dedicated to serving Maricopa County families exclusively
Paid vacation sick time and parental leave
Extensive wellness program including healthcare premium discounts
Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1
Learn more at Work With Us Maricopa County AZ
We Require
Three years experience in an administrative or support role related to coordinating and managing vendor services
High School Diploma
Other combinations of education and experience may be considered in substitution for the minimum qualifications
We Also Value
Experience with Shelter Software
Job Contributions
Support the Animal Care & Control leadership with various data management systems by managing user accounts including creating and updating user access and permissions. Serve as a shelter system help desk and troubleshoot userrelated issues
Track and evaluate the performance of external vendors by conducting performance assessments and compiling data for leadership review. Prepare regular reports on vendor performance highlighting any areas of concern or opportunities for improvement
Initiate vendor support contact for assistance and ensure that issues are resolved in a timely manner. Act as the point of contact for vendors to address systemrelated issues or performance concerns
Receive review and process public records requests in accordance with applicable laws (federal state and local). Ensure that requests are fulfilled in a timely accurate and compliant manner and escalate complex cases for higher review or legal consultation
Collaborate with the Animal Care & Control divisions to identify and implement process improvements related to vendor services. Assist in the development of more efficient workflows to enhance service delivery and operational effectiveness
Prepare and distribute monthly quarterly semiannual and annual performance reports. Ensure that reports are accurate and delivered on time to relevant leadership and stakeholders
Working Conditions
This position works in a busy often noisy office setting within an animal shelter with proximity to animals of all types
Exposure to animals cleaning products used in animal shelters and the smells associated with animal housing is common
Must be able to lift up to 20 lbs. occasionally 10 lbs. frequently or negligible amounts constantly OR requires walking or standing to a significant degree
Selection Procedure
Only the most qualified candidates will be considered
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a preemployment background and/or fingerprint investigation as required by statute or policy including drug and alcohol testing requirements for positions designated as safetysensitive
Maricopa County is an equal opportunity employer.
Apply Now!
Employment Type
Full-Time
