Intern - End-User Technology (September 2025 - 4 months)
Intern - End-User Technology (September 2025 - 4 months)
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Job Description
The deadline to apply for this role is:
Until 11:59 PM of May 19 2025The Opportunity
May 2025 December 2025
The purpose of this position is to outfit the team with an intern to support the engineering responsibilities within the enduser technology (EUT) portfolio at Ontario Teachers. This role is responsible for aiding the fulltime in engineering staff in executing the strategy design support and continuous improvement of EndUser technologies.
This will provide the team with additional bandwidth for lowerlevel daytoday engineering tasks and provide a more seamless interface between L1 support (the support desk) EUT Operations and the senior engineering team members
Who youll work with
Youll be responsible for working with the engineers on designs and working independently to solve complex issues both on the engineering and support side with our Operations team. Testing hypotheses and making mistakes is part of the job and decisions made by the individual can generally be reversed in the event of an error.
While we work as a team you will be encouraged to work independently and use your own judgement when designing and problem solving however guidance will certainly be available from the senior engineers and management.
What youll do
Responsibilities include but are not limited to:
Assisting the enduser technology leads and management with the design and build of solutions that support the EUT technology portfolio. This also includes ongoing maintenance and support of these systems
Assist engineers in transferring knowledge of recently built and deployed EUT solutions to EUT Operations and L1 support staff in IT Support working closely with EUT management the EUT infrastructure implementation manager and the enduser training manager to ensure we successfully transition to businessasusual (BAU) operations
Provide assistance to managed services staff in diagnosing and troubleshooting escalated incidents within the enduser technology scope of applications
Responsible for additional standard operational activities including level 3 incident management for enduser technologies assisting the Engineering Leads in the change management process and working collectively with senior management and the rest of the EndUser Technology team in performing rootcause analysis for problem management
What youll need
- Working towards Business IT or Computer Science degree (or other degrees combined with relevant work experience)
Indepth knowledge of enduser technology solutions with an indepth understanding of both onprem and cloud technologies
Experience participating in enduser technology implementations specifically focusing on the planning design delivery and closure aspects of a project
Experience in Information Technology including enduser technology support
Experience in an enduser technology engineering or similar role including designing and implementing enduser technology projects
Experience with the following technologies:
Office 365 Teams SharePoint Exchange Online Copilot and the administration of these platforms
SCCM
Intune
Virtual desktop technologies
Microsoft Entra and Active Directory administration
Microsoft meeting room technologies and their associated administration
You should be enrolled in a coop program or returning back to your studies after the work term is completed
Please note that although the deadline for this posting is May 19th 2025 we will be reviewing applications on a rolling basis. We recommend candidates apply as soon as possible.
#LISS #LIHybrid
What were offering
Numerous opportunities for professional growth and development including lunch and learns
Student led team building events on a monthly basis
Employee discount programs including Edvantage and Perkopolis
At Ontario Teachers diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create reflect and embrace diversity of thought background and experience. Through our Diversity Equity and Inclusion strategy and our Employee Resource Groups (ERGs) we celebrate diversity and foster inclusion through events for colleagues to connect for professional development networking & mentoring. We are building an inclusive and equitable workplace where our talent is respected accepted and empowered to be themselves. To learn more about our commitment to Diversity Equity and Inclusion check out Life at Teachers.
How to apply
Are you ready to pursue new challenges and take your career to the next level Apply today! The following documents are required to be uploaded with your application:
Resume
Copy of your transcripts
You will also be invited to complete a prerecorded digital interview as part of your application.
We thank you for applying however only those selected for a personal interview will be contacted. Note that candidates must be legally entitled to work in the country where this role is located.
Accommodations are available upon request () for candidates with a disability taking part in the recruitment process and once hired.
The privacy of your personal information is important to us. Please visit ourPrivacy Centreto learn how we handle your personal information.
Functional Areas:
AdministrationRequisition ID:
Required Experience:
Intern
Employment Type
Full-Time
