Field Tech - DC Power

Position Summary

Under the direction of Field Leadership Field Tech receives and carries out work assignments from management and internal customers. These assignments support field operations and complete customer orders. Field Tech must be selfdirected and committed to customer satisfaction. Excellent communication skills with clients peers and management are essential.

Responsibilities

• Primary responsibility will be to perform installation and maintenance of DC Power systems.
• Complete test reports to Company and Customer standards and timelines.
• Demonstrate a continual effort to improve operations decrease turnaround times streamline work processes and work cooperatively with other departments to provide a quality and seamless operation.
• Work with members of a team (internal and Customer) to effectively complete work assignments. Receive information from team members and/or leadership regarding customer needs and product requirements and utilize this information to effectively complete jobs.
• Communicate effectively including proficiency in written and verbal communications with strong listening skills Communicate with Manager or other designee for effective problem resolution and transfer of pertinent information on jobs in process and complete.
  • Maintain strong client relationships prepare project estimates expand project work scopes and assist in negotiating extra charges.
  • Ability to walk through customers sites inspect problem(s) & report problem(s) to Sales Project Management and/or Manager.
• Able to work away from home location for multiple days/weeks at a time. Must be available to work holidays and/or weekends to meet business needs.
• Maintain a neat and orderly work area; Observe all company local and federal safety rules location and company best practices company policies and procedures and Customer policies and procedures.
• Secondary responsibility include:
  • Perform or assist with trouble shooting electrical / fluid testing as assigned.
  • Perform or assist to troubleshoot test maintain redesign rebuild retrofit and/or repair electrical equipment.
• Other duties as assigned.

Required Experience and Qualifications:

• High School diploma/GED and a minimum of 1 year of experience in a related field.
• Proven mechanical skills and/or experience with different types of battery replacements. Low and high voltage equipment (requirement varies on location) a plus.
• Must have DC Power knowledge. Experienced performing power plant battery replacements and VRLA battery replacements working with wet cell batteries.
• Knowledge of various safety standards such as OSHA and any state safety standards.
• Knowledge of industry standards such as NETA OSHA IEEE and NFPA.
• Able to effectively problem solve.
• Basic computer skills for data entry looking up information and/or creating reports.
• Able to communicate oral and written communication skills; follow directionswritten direction oral direction reading work orders and/or specs as assigned; work in a team environment and communicate with team various departments and/or Customers as business needs dictate. Professional appearance and demeanor while on job sites.
• Customer Focusedable to meet deadlines work on multiple projects and produce a quality work product
• For positions that utilize a company vehicle will be required to have a valid drivers license.

Who we are!

RESA Power is a dynamic people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety performance and compliance of electrical distribution systems. With a track record of longterm partnerships and excellence in customer experience for nearly a decade!

Our Mission

Ensure reliable and safe missioncritical power across our customers electrical infrastructure lifecycle.

Our Vision

To be the premier firstchoice trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies

• We do it right
• We pride ourselves on our integrity and expertise. We dont cut corners.
• You perform job responsibilities safely efficiently and thoroughly all day every day.
• You conduct yourself professionally ethically and honestly.
• You display sound judgment and decisionmaking skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
• You are on time and preplan time off.
• You produce a quality product.

• We are customer driven
• Our number one concern is our customer and our longterm relationships with them prove our dedication.
• You approach job responsibilities with enthusiasm professionalism and in a customer focused manner.
• You promote goodwill by handling all contacts (example: coworkers management vendors customers etc.) with respect courtesy cooperation attentiveness and follow instructions from management.

• We focus on growth
• We are dedicated to growing the company and our employees.
• You understand and apply your knowledge of techniques policy procedures equipment and skills involved in the job.
• You seek out new assignments and assume additional duties.
• You seek to expand your abilities (certifications continuing ed OTJ experience etc.).

• We solve problems
• Every day is different so we need to be innovative decision makers flexible and adaptable.
• You efficiently and thoroughly complete assignments.
• You perform work assignments independently.
• You propose new ideas and find better ways of doing things.

• We get it done
• We are efficient reliable and no nonsense. We work hard but we also play hard.
• You follow through on commitments in a timely way.
• You produce easily understandable and accurate reports that meet customer and/or Company expectations.
• You actively listen. You seek advice and help as appropriate.
• You can effectively deliver messages to a variety of individuals (RESA employees vendors customers etc.).

• Webuild strong relationships
• Our leaders are servant leaders. We provide you with the support of a wellrun company but the connectedness of a family. We collaborate with each other and our customers.
• You collaborate to create the best solutions for each other and our customers.
• You build strong relationships within the team across RESA departments and locations and with customers and vendors.

Additional Information:

Job:FullTime

Location: Wixom MI

Travel: Up to 40% travel.

Compensation: Pay range is $25.00 to $40.00 depending on experience per hour and eligible for overtime.

Relocation: Relocation available for highly qualified candidates.

Benefits:Full benefits including medical dental vision company paid life insurance anniversary bonuses Employee Ownership Plan matching 401k and paid time off.

Application Details:The position will stay open until filled seeking one FTE. Apply via job postings on job boards or from the company website.

Physical Demands: Lifting a maximum of 50lbs on a daily crawling climbing standing for long periods of time and working in nonideal conditions.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age race creed color national origin ancestry marital status affectional or sexual orientation gender identity or expression disability nationality sex or veteran status.