Senior Sales Operations Analyst
Senior Sales Operations Analyst
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$ 104000 - 157000
1 Vacancy
Job Description
Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4000 customers including Atlassian NBCUniversal Under Armour Shopify and Jersey Mikes rely on Amplitude to gain selfservice visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust uncover clear insights about customer behavior and take faster action. When teams understand how people are using their products they can deliver better product experiences that drive growth. Amplitude is the bestinclass analytics solution for product data and marketing teams ranked #1 in multiple categories in G2s Spring 2025 Report. Learn how to optimize your digital products and business at.
As an organization we approach challenges with humility take ownership of our contributions and embrace a growth mindset that pushes us to constantly improve ourselves each other and the value we bring to customers and partners.
Amplitudes Commitment to Diversity Equity & Inclusion (DEI):Amplitude believes that diversity enables the creation of better products improves the ability to solve complex problems and drives more powerful solutions. We strive to create an environment of inclusionone focused on psychological safety empathy and human connectionthat will allow employees of all backgrounds to thrive.
About the Role & Team:
Amplitudes GTM Strategy & Operations team is leading the strategy planning and operational management across the GTM teams for Amplitude. Sales Strategy & Operations is a critical business partner and growth enabler leading our sales strategy planning and operations for Sales. We are looking for a highly analytical and proactive Senior Sales Operations Analyst to join our Sales Operations team. This individual will play a critical role in managing our global forecasting and renewal operations while serving as the strategic operations partner to our Strategic Enterprise business. This is a highimpact role at the intersection of data systems and strategyideal for someone who understands the mechanics of recurring revenue and is passionate about scaling B2B SaaS.
In this role you will split your time between supporting the global business while also supporting the Strategic Americas segment.
As a Senior Sales Operations Analyst you will focus on the following:
Global Sales Operations
- Manage the global sales forecast consolidating weekly inputs from regional teams and surfacing trends and risks to executive leadership
- Maintain and evolve forecasting models (new business and renewals) improving efficiency and accuracy across segments and geographies
- Drive crossfunctional alignment across Sales Customer Success and Finance on forecasting cadence methodology and definitions
- Provide ad hoc and recurring analytics support for global Sales Leadership including cohort analysis pipeline conversion metrics and sales performance diagnostics
- Role may also help drive ongoing business processes such as renewal management
Strategic Segment Partnership
- Play a leading role in supporting the Strategic AMER region supporting GTM execution and revenue growth
- Run and enhance the runthebusiness cadence: forecast reviews pipeline health assessments and QBR support
- Partner with GTM leaders to identify strategic opportunities and risks across account planning territory coverage and deal velocity
- Develop models and frameworks that surface actionable insights and drive execution against regional and segmentlevel KPIs
Youllbe a great addition to the team if you have the following:
- Experience with innovative high performing and fast paced revenue organizations at a highgrowth enterprise B2B SaaS company
- Strong executive presence and an ability to communicate effectively with your peers senior field leadership and executive team
- Strong business acumen and distinctive problem solving and analysis skills.
- Ability to solve complex and diverse business problems (commercial operational organizational)
- Experience taking a structured approach to solving unique business problems
- Stakeholder management experience with strong communication and influencing skills
- An enthusiastic roll up your sleeves mentality. Works well under pressure with a high degree of adaptability and flexibility in a fast paced ambiguous and rapidly changing environment
At a minimum you need to have the following:
- 35 years of experience in Sales Operations Revenue Strategy or Business Analytics in a B2B SaaS environment or equivalent in consulting.
- Deep understanding of SaaS metrics and dynamics including ARR churn retention pipeline coverage and customer lifecycle economics
- Advanced Excel and data modeling skills; handson experience with SQL or Python for data analysis and automation
- Familiarity with forecasting methodologies pipeline management best practices and CRM/reporting tools (Salesforce Looker Outreach Clari etc.)
- Excellent communication skills with the ability to influence crossfunctional stakeholders and present to senior leadership
- Strong business acumen intellectual curiosity and a track record of driving structure and clarity in ambiguous environments
- Experience working across global teams and navigating matrixed organizational structures
- Selfstarter mentality with a high degree of follow through; can own and take tasks through to completion
- BA or BS from an accredited university preferred
Preferred Qualifications:
- Prior experience supporting Strategic or Enterprise segments
- Experience with SaaS renewal workflows and lifecycle automation tools
- Background in Management Consulting Finance or Strategy a plus
Who We Are
The Company: Amplitude is filled with humble lifelong learners who are eager to help one another and the company succeed. Our values of growth mindset ownership and humility are core to the way we work: were tenacious in the face of challenges we take the initiative to solve problems that drive our shared success and we operate from a place of empathy and openness seeking to understand many points of view.
The Product: Amplitude is a digital analytics platformwe help companies capture data they can trust uncover clear insights about customer behavior and take faster action. This empowers teams to build better product experiences that drive business growth. Were super proud of what weve built and continue to expand: a platform that empowers companies to thrive in the digital era.
Some of our benefit programs include:
- Excellent Medical Dental and Vision insurance coverages with 100% employerpaid premiums for employee Medical Dental Vision on select plans
- Flexible time off paid holidays and more
- Generous stipends to spend on what matters most to you whether thats wellness (monthly) commuter transit/parking (monthly) learning and development (quarterly) home office equipment (annual) and much more
- Excellent Parental benefits including: 1220 weeks of Paid Parental Leave Carrot Fertility Benefits/Adoption/Surrogacy support Backup Child Care support
- Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
- Employee Stock Purchase Program (ESPP)
Other fun facts about Amplitude:
- We were recognized in the Newsweek Excellence Index 2024.
- Our customers love us! Theyve said were the #1 product analytics solution for 15 quarters in a row on G2.
- Were focused on growth. Check us out in Deloittes 2023 Technology Fast 500
- We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise companies in the world.
- We invest in our people. We offer mentorship programs management training and wellness initiatives.
- We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
- We were founded in 2012 went public via a direct listing in September 2021 and are now trading under the ticker $AMPL.
- Were a global and fastgrowing team! We have employees around the world and offices in San Francisco (HQ) New York Vancouver Amsterdam London Paris Singapore and Tokyo.
- Our mascot is the datamonster who loves to chow down on numbers charts and graphs. Nom nom.
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race color religion national origin age sex marital status ancestry physical or mental disability veteran status or sexual orientation
Based on Colorado law the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $104000 $157000 total target cash (inclusive of bonus or commission)
Based on legislation in California the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $116000 $174000 total target cash (inclusive of bonus or commission)
Based on legislation in California the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $104000 $157000 total target cash (inclusive of bonus or commission)
Based on legislation in Washington state the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $104000 $157000 total target cash (inclusive of bonus or commission)
Based on legislation in Washington state the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO 10 to 13 holidays annually (will vary) medical dental and vision PPO and CDHP plans. Finally a company sponsored 401(k) retirement plan.
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Staying Safe Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @email address. You can learn more about how to protect yourself from these types of fraud by referring tothis article. Please exercise caution and cease communications if something feels suspicious about your interactions.
Required Experience:
Senior IC
Employment Type
Full Time
