VP, Communications
VP, Communications
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Job Description
About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstarts AI marketplace Upstartpowered banks and credit unions can have higher approval rates and lower loss rates across races ages and genders while simultaneously delivering the exceptional digitalfirst lending experience their customers demand. More than 80% of borrowers are approved instantly with zero documentation to upload.
Upstart is a digitalfirst company which means that most Upstarters live and work anywhere in the United States. However we also have offices in San Mateo California; Columbus Ohio; and Austin Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart wed love to hear from you!
The Team
Were seeking a strategic and handson VP of Communications to lead all facets of our external communications function. This includes public relations executive communications corporate messaging and media strategy.
Youll work crossfunctionally to shape Upstarts brand narrative and position us as a categorydefining company at the forefront of AI financial inclusion and lending innovation.
Position Location This role is available in the following locations: Remote West Coast
Time Zone Requirements This team operates on the West Coast time zones.
Travel Requirements We expect you to travel to the San Mateo CA office at least once a month to collaborate with leaders. As a digital first company the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time inperson collaborating via regular onsites.
How youll make an impact:
- Develop and implement a comprehensive external communications plan aligned with company goals and mission.
- Build and maintain strong relationships with toptier media outlets journalists and industry influencers to secure meaningful coverage that reflects Upstarts mission and innovations.
- Serve as a trusted advisor and lead spokesperson during sensitive communications moments.
- Partner with the CEO and executive leadership to craft compelling narratives for media speaking engagements social media and internal broadcasts.
- Own all product communications and corporate announcements
Minimum Requirements:
- 12 years in communications with significant experience leading PR corporate comms and executive comms for innovative highgrowth companies.
- Strong understanding of the fintech landscape or other highly regulated environments.
- Strategic and creative thinker with excellent writing editing and storytelling skills.
- Experience leading through sensitive or highprofile communications situations (e.g. crisis product incidents leadership transitions).
- Advise execs on strategic communications providing media training and presentation support.
Preferred qualifications
- Experience in corporate communications public relations or a related field preferably in the consumer technology space.
- Proven track record of managing product communications and media relations with a successful history of building and growing a function.
- Strong crossfunctional collaboration skills with the ability to work closely with executives and manage multiple stakeholders.
At Upstart your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic locationwith our digital first philosophy Upstart uses compensation regions that vary depending on location. Individual pay is also determined by jobrelated skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition Upstart provides employees with target bonuses equity compensation and generous benefits packages (including medical dental vision and 401k).
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures backgrounds perspectives and experiences and know that we can only become better together.
If you require reasonable accommodation in completing an application interviewing completing any preemployment testing or otherwise participating in the employee selection process please email
Exec
Employment Type
Full Time
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