Housing Associate

Pay Rate: $18.45

The Caring Home Services Program (CHS) a Congregate Housing Services Program of the Maryland Department of Aging is our senior support services program. CHS supports older adults with their activities of daily living within select Catholic Charities Senior Communities so they may continue to age in place successfully.

Catholic Charities of Baltimore Senior Communities is currently seeking a Housing Associate who will assist with managing daytoday operations of the senior community ensuring that quality housing and services are provided to the residents consistent with the values policies and procedures of Catholic Charities and other interested agencies including but not limited to U.S. Department of Housing and Urban Development Maryland Community Development Administration and other investors. The work schedule is MondayFriday 8:30am 4:30pm.

JOB DUTIES & RESPONSIBILITIES:

• Conduct interim and annual recertifications interviews and prepare paperwork for review.
• Maintain applicant and resident files ensuring completeness and accuracy in line with regulating agencies and policies and procedures.
• Manage the waiting list and application process.
• Maintain accurate records and prepares and submits required reports according to the established timelines.
• Distributes rent statements and collects related fees.
• Oversees the work order process including but not limited to inputting and closing out routine requests preventive work orders and annual unit inspection work orders.
• Prepare monthly newsletter.
• Perform other duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS:

• High School diploma or equivalent.
• Two years clerical experience.

Certification/Licensure:

• Certified Occupancy Specialist within one (1) year of employment.

REQUIRED SKILLS & ABILITIES:

• Exercises independent judgement and initiative in completing routine duties and seeks advice and assistance in unusual or difficult circumstances.
• Excellent interpersonal skills with polite and courteous demeanor toward residents families visitors staff and vendors.
• Basic understanding of clerical procedures and systems such as managing Outlook calendar email and recordkeeping. Excellent organizational skills and attention to detail.
• Ability to act with discretion tact and professionalism in all situations.
• Ability to remain calm in stressful situations.
• Shows dependability by being punctual; maintains consistent attendance.
• Requires the ability to utilize computer systems and software necessary to perform position functions. Basic Windows PC web browsing (i.e. Chrome Internet Explorer etc.) and Microsoft Outlook skills required. Other Microsoft Office application knowledge such as Word Excel PowerPoint Skype and OneDrive desired.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Sedentary work that primarily involves sitting/standing.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Moving about to accomplish tasks or moving from one work site to another.
• Repeating motions that may include the wrists hands and/or fingers.
• Assessing the accuracy neatness and thoroughness of the work assigned.
• Hearing and vision abilities within normal range (corrected) to drive safely and to observe and communicate with patients.
• If driving on Agency business must be at least 21 years of age and have a valid drivers license issued by the state of residence with no more than 3 points.

We offer a wide range of benefits to meet the everchanging needs of our employees including but not limited to:

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Parental Leave

Join Catholic Charities of Baltimore where you will be an important member of a traumainformed care organization that promotes a culture of safety empowerment healing and selfcare and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer

Required Experience:

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