JOB TITLE: Admissions Coordinator
DEPARTMENT: Student Services
EMPLOYMENT TYPE: Professional 6. $20.00 $23.00 per hour based on education and experience. Fulltime 12mos. benefit eligible.
Unlock Exceptional Benefits at FVCC (Worth $25K)!Youll receive generous employer contributions towards your Health/Vision & Dental up to 15 vacation days 12 sick days and 12 holidays. Plus build your future with the Montana Public Employees Retirement System and a 403(b) match up to 7%. And thats not all invest in your continued education when you explore Tuition Waiver benefits for you and your dependents!
FLSA: NonExempt
CLOSING DATE: Open Until Filled
SUMMARY Flathead Valley Community College is an outstanding public community college located on a beautiful campus in Kalispell Montana with panoramic views of the northern Rocky Mountains and Glacier National Park. Our vision is to improve lives through learning and the trustees faculty and staff are dedicated to values that foster and preserve the spirit of our college and promote and support the wellbeing and economic development of the communities we serve.
The Admissions Coordinator oversees the daily operations of the Admissions office and Admissions processes and helps our diverse customers navigate systems within student services and the College.
ESSENTIAL FUNCTIONS - Advises students with the application and registration process; provides information and resources related to all student services; collaboratively troubleshoots and problem solves issues with students
- Provides leadership mentors and supervises Admissions Associate; motivates and empowers staff to create environments that promote innovation; sets standards for excellent customer service; assures quality customer services and accurate information dissemination by staff and student staff
- Responsible for the daytoday management of admissions processes and communications; processes online and paper applications; oversees the MUS One Application and represents the College on the OCHE MUS One Application Enrollment Leadership; oversees international student admissions process
- Coordinates with Libby County Campus personnel on admissions processes; responsible for training and overseeing all admissions processes on LCC campus
- Performs all functions in accordance with accreditation standards and state and federal privacy regulations particularly the Family Education Rights and Privacy Act (FERPA) and stays informed of current state and federal regulations regarding student admissions records
- Provides excellent customer service referrals and resolutions to students employees and public
- Supports functions of the Registrar including but not limited to course registration transcript requests enrollment verification and other Registration office duties
- Counsels students on residency requirements; oversees residency changes process and Residency Committee
- Oversees and regularly reviews admissions communications to students including information on placement exams and academic advising admissions letters and emails
- Leads the admissions processes in FVCCs current and future Student Information System website and technologies. Performs accurate data input into information system; maintains confidential files and reports; updates information according to policy and regulations.
- May supervise student staff; maintain student staff manual and training procedures
- Works closely and cooperatively with campus departments faculty and related agencies on programmatic financial and compliance matter
- Researches analyzes and resolves issues that arise in student services and addresses them proactively
- Establishes and initiates effective and timely communications to assure sharing of information
- Remains current in practices trends and research related to areas of assignment
- Attends related trainings workshops and professional development
- Cross trains to perform other departmental and team functions; backfills for staff as needed
- Actively participates in the development of a climate that promotes and supports innovation and efforts to continuously improve services to students faculty and the College
- Creates and maintains a collaborative and collegial environment with colleagues and maintains effective working relationships
- Maintains professional ethics and confidentiality of students in accordance with applicable laws and policies
- Advances the mission of FVCC by serving on or convening committees and contributing in the community in collegerelated activities
- Performs other duties as assigned
- Reports to Dean of Student Success
MINIMUM QUALIFICATIONS - Bachelor degree in related field AND one year of professional and supervisory experience OR
- Associate degree in related field AND three years of professional and supervisory experience OR
- A combination of five years of higher education and professional and supervisory experience
PREFERRED QUALIFICATIONS - Experience working in a higher education setting
- Experience working with database/information systems
KNOWLEDGE SKILLS AND ABILITIES - Ability to provide quality customer service and collaboration by creating a welcoming and supportive environment
- Ability to think critically and creatively have a high standard of integrity and be motivated to incorporate best practices into the organizational culture
- Strong skills in problem solving and conflict resolution
- Ability to be flexible adaptable and multitask in a setting that is fastpaced and everchanging
- Ability to act with diplomacy tact and respect for customers in all situations
- Working knowledge skill and ability to stay abreast with computer applications technology and office procedures
- Ability to work independently
- Ability to work within policies and procedures of FVCC
- Ability and willingness to serve as an ambassador for the College by interacting appropriately with the college community and community
- Ability to maintain effective and positive professional relationships
- Ability to follow and issue directions
- Demonstrated communication technology presentation customer service and interpersonal skills
- Ability to work effectively with people from a variety of culturally diverse backgrounds
- Ability to intermittently work nontraditional schedules including evenings weekends etc.
- Ability to maintain regular and acceptable attendance levels
- Ability to maintain a high degree of confidentiality
- Ability to successfully pass a criminal background check
- Ability to respond in the event of an emergency
- This is a Medium Duty job according to the Selected Characteristics of Occupations Defined in the Revised Dictionary of Occupational Titles U.S. Department of Labor and Industry. Medium Duty involves exertion of 2050 pounds of force occasionally and/or 1025 pounds frequently and/or up to 10 pounds continuously to move objects
- Letter of application indicating how you meet the minimum qualifications and detail your work experience as it relates to the positions Knowledge Skills and Abilities; AND
- A current comprehensive resume or curriculum vitae; AND
- Unofficial transcripts for all degrees held AND/OR Professional Certifications (if more than one transcript or certification combine and upload as one document). As a condition of employment the successful candidate will submit official transcripts for all d degrees held and applicable certifications to FVCC HR prior hire. Only transcripts from accredited institutions will be accepted.) AND
- Three professional references with complete contact information must be provided on the application form. Professional references must be individuals most familiar with applicants work experience skills and work behaviors and supervisory not list family and friends for professional references.
EMPLOYMENT VERIFICATIONS REFERENCE CHECKS AND CRIMINAL BACKGROUND CHECKS:Prior to any offers of employment FVCC conducts thorough employment verifications and reference checks and may contact organizations and individuals not listed on an applicants application or resume. Additionally FVCC conducts postoffer criminal background checks. EQUAL EMPLOYMENT OPPORTUNITY:FVCC is an equal opportunity employer. It is FVCCs policy that all individuals are entitled to equal employment opportunities regardless of race color religion creed political ideas sex gender identity sexual orientation age marital status veterans status service in the uniformed services as defined by state and federal law physical or mental disability national origin or ancestry except as authorized by law. These protections extend to all management practices and decisions including recruitment and hiring practices appraisal systems promotions and training and career development programs as required by federal and state laws.
VETERANS PREFERENCE ACT:Preference applies in hiring and provides a uniform method by which special consideration is given to qualified Veterans. Veterans Preference laws do not however guarantee Veterans a job nor do they give Veterans preference in internal actions such as promotion transfer reassignment and reinstatement. Applying for a preference is voluntary and that all information related to a preference is confidential and used only during the hiring process; the information will be maintained in a separate confidential file. To claim Veterans Preference you must complete the Veterans Preference Form (form is available at and email it along with document(s) that verify your eligibility for employment preference to Claims for Veterans preference must be received by Human Resources prior to position closing date.
WINDFALL ELIMINATION PROVISION:Based on the Windfall Elimination Provision FVCC employment may not be covered by Social Security. To learn more about the Windfall Elimination Provision clickhttps:// Experience:IC
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