Group Sales Manager
Group Sales Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Group Sales Manager. Are you someone whoispassionateaboutpeopledrivenby purpose andcleverin your approach If so keep on reading!! Here atArlowe strive to create a sense of awe that leaves those we touch wanting more .
This position is responsible to proactively generate new business and provide account management for new and existing accounts. In addition work with other Sales Managers to meet and exceed monthly revenue goals as well as preparing and executing action plans negotiating rates/contracts and qualifying customers. The Group Sales Manager will be responsible for representing the Arlo Brand and embrace its values and culture within each interaction.
RESPONSIBILITIES AND AUTHORITIES:
- Proactively lead and generate new group business opportunities drive pricing direct sales and results for the designated accounts and market segment in conjunction with Senior Group Sales Manager.
- Manage a basis of hotels top national and international key accounts.
- Prospect on a daily/weekly basis. Maintain prospect independently solicit and book business.
- Develop Create and Maintain customer relationships to achieve optimum market share.
- Identify qualify solicit and pursue prospective group & meeting business from free market information as well as information from purchased lead sources analyzing historical and other statistical information (market segment account mix goals) participate in conducting customer interviews and preparing customer call analysis report.
- Solicit group business directly and jointly with others through the preparation execution and completion of Action Plans.
- Manage the hotels RFP process/rate negotiations according to rate structure and guidelines laid out.
- Maintain product knowledge at all times including all relevant rate structures and promotional offers.
- Plan and execute sales trips in line with the Sales and Marketing plan.
- Within established parameters quote and negotiate prices with customer representative confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close transaction.
- Upon closing coordinate and followup with other hotel departments to ensure delivery of superior guests services.
- Prepare weekly monthly quarterly and annual reports as required by procedural guidelines.
- As directed participate in trade shows conventions and promotional events within the hotel the industry and customer organizations.
- Achieve established room nights and revenue as outlined by the agreed upon goals.
- Communicate effectively both verbally and in writing to provide clear directions the team.
- Communicate with employees using a positive and clear speaking voice listen to and understand requests respond with appropriate actions and provide accurate information.
- Remain calm and alert especially during emergency situations and/or heavy restaurant activity serving as a role model for team and other employees.
- Make decisions and take actions based on previous experience and good judgment sometimes revising procedures to accommodate unusual situations.
- Any other reasonable duties as assigned by a supervisor or manager
- We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service.
REQUIREMENTS:
- University or college degree from an accredited institution; Bachelors degree in in Business Administration Marketing Hotel Restaurant Management or related major or professional area
- At least 2 years or more of experience as a Group Sales Manager is an asset
- Ability to walk stand and/or bend continuously to perform essential job functions.
- Exceptionally strong ability to communicate in English both orally and in writing with guests and employees some of whom will require high levels of patience tact and diplomacy to deescalate situations when needed and to collect accurate information and to resolve problems.
- Ability to work under pressure and deal with stressful situations during busy periods.
- Ability to access and accurately input information using a moderately complex computer system.
- Dynamic proven leader demonstrating entrepreneurial spirit innovative thinking change leadership and focus on coaching and team motivation.
- Must be innovative organized efficient and able to prioritize multiple projects while working with a team
- Exceptional interpersonal skills required must be able to present self professionally at all times
- Must be able to effectively communicate with all levels of an organization
- Strong work ethic and selfstarter who is a team player and comes with a cando attitude
- Basic computer skills and knowledge of various discipline focused computer programs including a strong proficiency in Microsoft Office Delphi Cloud Opera Cloud Cvent
- Positive enthusiastic approach
- Ability to multitask and work in a fastpaced environment
- Intellectual and analytical curiosity
- Experience selling innovative brands a plus
Required Experience:
Manager
Employment Type
Full-Time
