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Job Location drjobs

Berkeley, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The anticipated duration of this assignment is approximately 56 months with potential to extend.

As a patientfocused organization UCSF Medical Center exists to enhance the health and wellbeing of people through patient care research and education. Success in this mission requires a culture of collaboration excellence leadership and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism respect integrity diversity and excellence that are integral to our mission.

The Practice Coordinator is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative clinical and management teams to support practice operations and customer service recovery and intervention efforts. S/he provides support to all functions of the administrative teams including but not limited to: CRM messages telephone encounters referrals APeX inbaskets scanning filing authorizations and billing.

The PC is responsible for the maintenance of all routine clerical operations and communications. S/he adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients staff and providers at all times. The PC is a team player who works closely with others and who is flexible in dealing with the changing priorities. S/he is a selfreliant individual who synthesizes his/her knowledge of practice operations in order to problemsolve prioritize and facilitate complex transactions in the course of his/her daily activities.

This position makes a difference for patients in an outpatient care unit by providing excellent customer service facilitating and ensuring the accuracy of the information flow between medical hospital staff and departments to maximize unit efficiency. The PC is required to work at any UCSF campus as needed and scheduled.
The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS NonAcademic Titles Search( note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF including total compensation please visit: School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience.

  • Strong computer skills including basic keyboarding skills and experience with at least two Officetype software programs (i.e. Outlook Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time.
  • Ability to analyze situations prioritizes and develops solutions and makes recommendations.
  • Ability to work with minimal supervision
  • Ability to use good judgment and work independently at times under the pressure of deadlines
  • Ability to access situations prioritizes workload develop solutions and make recommendations.
  • Excellent customer service and communication/interpersonal skills both over the telephone and directly.
  • Able to sit at a computer terminal with telephone headphones for extended periods of time.
  • Basic math skills required.
  • Proven ability to deal with a wide variety of individuals;
  • Ability to deal sensitively and effectively with patients.
  • Excellent organizational and problemsolving skills.
  • Strong writing skills to include the ability to compose edit and proof a wide variety of documents.
  • Demonstrated administrative/office coordination skills.
  • Demonstrated knowledge of medical practice terminology.


    • Demonstrated experience in health care (may include medical dental or veterinary) in the following areas: patient scheduling insurance verification medical record data abstraction or patient financial services.
    • Prior experience with appointment ancillary service or surgical scheduling or a combination of all three.
    • Bilingual or multilingual capability (Spanish Cantonese and Russian) strongly preferred.
    • Prior experience with EPIC.


    Equal Employment Opportunity
    The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information.

    Department Description
    UCSFs Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various offcampus locations. UCSF departments deploy temporary employees to work on special projects fill in for regular employees who are on vacation or leave or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions.

    About UCSF
    The University of California San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research graduatelevel education in the life sciences and health professions and excellence in patient care. It is the only campus in the 10campus UC system dedicated exclusively to the health sciences. We bring together the worlds leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer neurodegenerative diseases aging and stem cells.

    Pride Values
    UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism respect integrity diversity and excellence also known as our PRIDE values.

    In addition to our PRIDE values UCSF is committed to equity both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community nurturing a culture that is welcoming and supportive and engaging diverse ideas for the provision of culturally competent education discovery and patient care. Additional information about UCSF is available at


    Join us to find a rewarding career contributing to improving healthcare worldwide.

    Required Experience:

    IC

    Employment Type

    Full Time

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