Mail Services Associate 7:00am-4:00pm
Mail Services Associate 7:00am-4:00pm
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Job Description
Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print mail document scanning reception and related office support services for Fortune 500 companies professional service firms and institutions of higher education. TMG is looking for highly motivated enthusiastic team players interested in a career rather than just a job. With a team of over 1500 nationwide associates TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.
The Office Service Associate will Operate and Manage the Mailroom. Responsibilities include the following:
Receive and Deliver incoming mail and packages
Sort interoffice and USPS mail
Process Accountable Mail using Bear Tracks system
Process outgoing packages via UPS/FedEx
Perform mail/package deliveries within the building
Look up and research unidentified mail recipients
Provide exceptional Customer Service and Customer Experience
Daily input of volumes/EOM volume input
Document daily volume reports
Office Service Associates will also serve as a resource for the concierge staff and Allstate management team. Responsibilities include the following based on location specific requirements:
Providing some concierge support as a backup
Monitoring the office space
Ensuring meeting rooms are set up
Checking to ensure that AV and caf equipment is functioning and that supplies are stocked
Managing incoming office mail
Respond to facilities related issues (e.g. lighting HVAC furniture repairs fire extinguishers and AED replacement needs) by communicating with property manager or Allstate facilities management
May include minor technology installations and moving of desks and equipment as needed
Working as a team player to achieve objectives and meet defined service levels
In Chicago will travel between local sites as needed
Qualifications:
The Office Service Associate will be expected to have the following skills and abilities:
Excellent customer service and people skills: Acting as the face of Clients facilities management team in the office space engaging with employees and guests and offering helpful solutions
Communication skills with the ability to communicate with all levels of Allstate management
Creative problemsolving and resourcefulness in finding solutions to new or complex problems
Flexibility adaptability to shift to new priorities as issues come up
Excellent organizational skills
Required Experience:
IC
Employment Type
Full-Time
