Community Manager
Community Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Community Managers / Property Managers (HOA Division)
Job Summary:
The Community Managers is responsible for overseeing a team of HOA Community ensuring the effective management of multiple homeowners associations within the assigned portfolio. This role provides leadership mentorship and operational oversight while maintaining compliance with governing documents local/state HOA laws and company standards. The Community Manager acts as a liaison between board members community managers vendors and executive leadership to maintain highquality service and strong client satisfaction. The Community Manager must ensure the standards of Lifetime HOA Management are being met.
Key Responsibilities:
Leadership
- Manage HOA portfolios.
- Ensure consistent and professional service delivery across all communities.
- Facilitating ongoing professional development.
Operational Oversight
- Review and approve board packets meeting agendas and community reports.
- Support managers in handling complex homeowner issues violations or board disputes.
- Ensure timely followup on maintenance compliance and work order escalations.
- Help standardize operational processes across managed communities.
Financial Oversight
- Assist in the development of annual operating and reserve budgets.
- Review monthly financial reports variances and delinquency tracking for accuracy.
- Monitor association financial health and provide guidance on financial decisions.
- Oversee special assessments and largescale capital improvement projects.
Compliance & Governance
- Ensure enforcement of community rules CC&Rs and bylaws uniformly.
- Support boards in compliance with DavisStirling Act (or applicable local HOA law).
- Provide guidance on board elections meeting procedures and HOA legislation changes.
- Ensure all associations meet legal requirements for annual disclosures and audits.
Client Relations & Communication
- Serve as a secondary point of contact for HOA board members when escalations arise.
- Conduct regular client checkins to assess satisfaction and resolve concerns proactively.
- Mediate conflicts between homeowners managers and boards when needed.
- Maintain positive professional relationships with all community stakeholders.
Technology & Reporting
- Oversee use of HOA management software.
- Analyze metrics related to response time delinquencies and task completion.
- Monitor community KPIs and implement improvements as needed.
Qualifications:
Required:
- 5 years of experience in HOA community or property management
- 2 years of supervisory or leadership experience
- Strong knowledge of HOA laws governance and best practices
- Excellent interpersonal conflict resolution and communication skills
- Experience managing budgets vendor contracts and financial reporting
- Proficiency in HOA management platforms and Microsoft Office Suite
Preferred:
- Industry certifications (e.g. CMCA AMS PCAM from CAI)
- Experience managing largescale communities or highend associations
- Bilingual (English/Spanish) is a plus
Work Environment:
- Some evening board meetings or weekend emergencies may be required
- Occasional travel for training events
Compensation & Benefits:
- Competitive salary performance bonus
- Health dental and vision insurance
- 401(k) with employer match
- Mileage reimbursement
- Paid holidays and PTO
- Continuing education and certification support
Employment Type
Full Time
