Senior Principal Consultant-Sales force Marketing Cloud Architect
Senior Principal Consultant-Sales force Marketing Cloud Architect
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of Senior Principal ConsultantSales force Marketing Cloud Architect
SFMC Architect successfully designs and manages the delivery of complex Salesforce solutions for our customers. These technologies includebut are not necessarily limited to products and APIs AMPScript JS/SSJS HTML CSS SQL Apex/Visualforce Lightning mobile development technologies and integration/ETL are both a big picture thinker and indepth problem solver your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and wont fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution. The solutions you design are built for the longterm and will scale with the customers growth plans seamlessly. You have proven experience integrating systems via APIs as well as a strong development background.
Responsibilities
Collaborate with client stakeholders to define requirements deliverables and set and manage expectations
Translate business requirements into wellarchitected solutions that best leverage the Salesforce platform
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between clients current and desired end states
Provide oversight and governance of Salesforce projects
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
Manage the technical delivery of custom development integrations and data migration elements of a Salesforce implementation
Maintain a target billable utilization aligned to the role
Ability to understand a project and deep dive to debug issues
From timetotime the TA may be expected to partake in other presales activities such as discovery and technical deepdive sessions ProofOfConcept (POC) development with prospects
Liaise with Salesforce product teams to support client implementations
Qualifications we seek in you!
Minimum Qualifications / Skills
Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles military experience volunteer roles work experience etc.)
Expert level understanding of the Salesforce product suite including Marketing Cloud Engagement Marketing Cloud Personalization Marketing Cloud Insights Marketing Cloud Account Engagement Data Cloud and Agent Force. Moderate experience with Sales Service Community and Community Clouds.
Preferred Qualifications/ Skills
Understanding of systems architecture and ability to design scalable performancedriven solutions
Understanding of key design patterns and large data volume limitations and best practices
Understanding of data sharing and visibility considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML SSO OAuth)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL CPQ marketing automation reporting etc.)
Strong understanding of environment management release management code versioning best practices and deployment methodologies
Experience with platform security capabilities (TLS SSL)
Expert level experience defining the system architecture landscape identifying gaps between current and desired endstates and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Strong background in design/development of large webbased systems or complete software product lifecycle exposure
Active Salesforce certifications or ability to achieve relevant certifications upon hire
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at and on LinkedIn X YouTube and Facebook.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Staff IC
Employment Type
Full-Time
