Avera Palm Place
Worker Type:
Regular
Work Shift:
Day Shift (United States of America)
Pay Range:
The pay range for this position is listed below. Actual pay rate dependent upon experience.
$21.75 $29.00
Position Highlights
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
A Brief OverviewResponsible for the collection and litigation of patient accounts using professional collection techniques and utilizing the most effective legal procedures.
What you will do
- Analyze patient account portfolios to determine the appropriate legal action to take.
- Utilize judgment and experience to determine if lawsuit will be filed on accounts track claims cases and issue/reissue garnishments as needed.
- Make outbound calls and receive incoming calls as needed to Attorneys Sheriffs Clerk of Courts office in appropriate counties and debtors.
- Utilize professional debt collection techniques to collect patient accounts.
- Maximize collections while maintaining the highest degree of professionalism.
- Use skiptracing techniques within the guidelines provided by the Litigation Manager.
- Prepare accounts for the appropriate legal action while adhering to state and federal laws.
- Counsel patients with respect to making sound financial decisions.
- Understand and apply the laws and regulations governing the debt collection industry.
Essential QualificationsThe individual must be able to work the hours specified. To perform this job successfully an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others hear understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge skills and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions as long as the accommodations do not cause undue hardship to the employer.
Required Education License/Certification or Work Experience:
- 13 years experience in collections
Preferred Education License/Certification or Work Experience:
- 13 years third party collections experience
Expectations and Standards
- Commitment to the daily application of Averas mission vision core values and social principles to serve patients their families and our community.
- Promote Averas values of compassion hospitality and stewardship.
- Uphold Averas standards of Communication Attitude Responsiveness and Engagement (CARE) with enthusiasm and sincerity.
- Maintain confidentiality.
- Work effectively in a team environment coordinating work flow with other team members and ensuring a productive and efficient environment.
- Comply with safety principles laws regulations and standards associated with but not limited to CMS The Joint Commission DHHS and OSHA if applicable.
Benefits You Need & Then Some
Avera is proud to offer a wide range of benefits to qualifying parttime and fulltime employees. We support you with opportunities to help live balanced healthy lives. Benefits are designed to meet needs of today and into the future.
PTO available day 1 for eligible hires.
Free health insurance options for fulltime single coverage on Avera High Deductible Health Plan
Up to 5% employer matching contribution for retirement
Career development guided by handson training and mentorship
Avera is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability Veteran Status or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application please callor send an email to .
Required Experience:
Unclear Seniority