drjobs Grievance Case Manager - Nebraska State Penitentiary

Grievance Case Manager - Nebraska State Penitentiary

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1 Vacancy
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Job Location drjobs

Lincoln, NE - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The work we do matters!

Hiring Agency:

Correctional Services Agency 46


Location:

Lincoln NE


Hiring Rate:

$32.894


Job Posting:

JRGrievance Case Manager Nebraska State Penitentiary (Open)


Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):


Job Description:

The Nebraska State Penitentiary (NSP) is now accepting applications for the position of Grievance Case Manager. The candidate will model the Nebraska Department of Correctional Services values of integrity respect compassion growth and excellence as we accomplish our mission Keep people safe.

For Americans with Disabilities Act (ADA) accommodations please contact Megan Jones at

Duties:
Receive review and investigate inmate grievances ensuring confidentiality and fairness.
Document all steps maintain accurate records and track grievance data.
Analyze trends to identify systemic issues and recommend improvements.
Prepare reports and presentations for leadership review.
Ensure compliance with legal and policy requirements.
Collaborate with staff administrators and legal counsel on complex cases.
Develop and deliver staff training on grievance handling and conflict resolution.
Monitor and evaluate grievance resolution effectiveness.
Serve as liaison between inmates and administration promoting transparency.
Participate in related meetings committees and audits.
Be available to the inmate population during noon meals; sample meals for quality.
Respond promptly to urgent grievances and guide appeal processes.



Requirements/Qualifications

Minimum Qualifications: Bachelors degree in criminal justice behavioral sciences human services or related field OR Associates degree in criminal justice behavioral sciences human services or related field plus two years of corrections experiences; OR four years of corrections experience. Must be at least 18 years of age. No felony or domestic abuse related convictions.

Preferred Qualifications: Experience in writing letters/responses; experience in verbal communication with the inmate population administration and the public; experience in investigations.

Other: Must have a valid drivers license. Transcripts required prior to appointment. Applicants accepting a job offer must pass the following preemployment exams; medical exam and drug testing. Once at the Staff Training Academy must successfully complete the fully pain NE Corrections Training Program.






Benefits

We offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub Internal Apply app from your home landing page.


Required Experience:

Manager

Employment Type

Full-Time

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