Disrepair Project Lead
Disrepair Project Lead
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Job Description
Are you proactive highly motivated professional and friendly
Our team is expanding and delivering more services across our properties to support our ambitions of leading our sector in customer service and we need you!
As our Disrepair Project lead youll be a key member of the Damp Mould & Disrepair Team working with members of the disrepair team to plan and deliver a wide range of complex projects ensuring that cases are managed from inception to completion in accordance with all relevant legislative requirements timescales and Abri policies processes and procedures.
Using your proactive and forwardthinking approach youll work collaboratively to build strong relationships with all stakeholders and being a trusted partner to the business for all legal disrepair cases housing ombudsman investigations insurance claims and other high profile complaints. Remember we dont want to do things the way theyve always been done we want to do things even better!
Our customers are at the heart of everything we do we want to be the best always going above and beyond for them and making sure that what we do represent value for money and are resident focused.
Youll be working from our Eastleighoffice a minimum of three days per week to connect and collaborate with colleagues and the other two days can be worked from at a place of your choosing whether thats at another of our offices a cafe or at home.
If you want the opportunity to join a team as committed as you are to customer safety and satisfaction and want to make a huge difference to our organisation that wont go unnoticed by colleagues and customers alike we want to hear from you!
Well review and interview suitable candidates as they apply. If we receive enough applications well close the advert early so be sure to apply today so you dont miss out!
Who we are
Abri is a large housing provider who own and manage over 55000 homes and various community assets serving more than 120000 customers across the South of England.
We believe everyone has the right toa good qualitysafewarmand sustainable home in a community where theycanbelonggrowand does that look like in real terms
Wereinvesting 689mover the next ten years in our existing homes to improve building safety and make them more energy efficient.
- Weredelivering 10000 homes by 2030 ensuring affordable housing isbuiltwhereitsneeded most
- Wereinvesting in our communities to address local issues and create opportunities for everyone
As we growwerereestablishing our strong local presence toprovideareally goodservice. Abri has adopted a regional approach to service delivery withouroperating areas split into three each with their local governance our colleagues aremore visibleaccountableand better connected to our customers and local communities to meet their diverse needs.
More information about Abri and our strategicobjectivescan be found at.
What you can expect
What you can expect
28 days holiday the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers
Life assurance of 5x your annual salary
Generous parental and family leave
Health and wellbeing packages
Flexible working
Free eye tests
Cycle to Work scheme
About you
Weve all got different backgrounds strengths and experiences. But we share the same values. Its these shared values that bring us together as one team.
Our colleagues embrace these every day. Be the difference to our customers and colleagues always curious and look for better solutions achieve together by working in partnership with others own it openly through working with others in an open and honest way and finally embrace possibility and see changes and challenges as welcomed opportunities.
If you share our values and want to make a real difference in the world youre on to a winner and wed love to hear from you!
Be yourself
Abri is committed to promoting an inclusive culture. We want our colleagues to bring their individual differences life experiences and knowledge into the workplace and we welcome their contribution to our amazing company. Everyone is different everyone is unique.
To our agency friends
We already have a number of carefully selected agency partners who know our business well and who support our inhouse recruitment team during exceptionally busy periods. Were not looking to add to our preferred supplier list right now but if youd like to be considered at a future date please dont hesitate to register on our procurement portal.
Documents
Required Experience:
Senior IC
Employment Type
Full-Time
