Social Media Co-ordinator
Social Media Co-ordinator
Posted on :
11-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
11-05-2025
Job Description
Who we are:
Mama Money is a growth stage fintech startup working to help migrant workers in South Africa send money home. Since 2015 we have been providing reliable remittances at a socially fair price to those that need it most.
Mama HQ is in beautiful Cape Town South Africa. We are 131 people strong (and counting) from 19 countries across Africa Asia the UK and Europe. Our culture is built around the wellbeing of our team members and making a difference in our communities. Just be lekker! personifies our approach to work: we trust the wisdom of our talented and diverse team to do what is best for our customers and get the job done responsibly without pedantic policies.
Weve been around since 2015 and have earned a few accolades along the way made some new friends and expanded our reach. Weve had some great times and some tough times but we continue to focus on helping people rather than maximizing profit.
As our Social media coordinator you will support the daytoday management of our social media channels. As part of a missiondriven company in the remittance space youll help us engage with local and global communities build trust and educate users about how to send money safely and efficiently across borders. This role is ideal for someone with strong communication skills a passion for social content and an understanding of diverse international audiences.
As our Social Media Coordinator you will:
- Assist in scheduling and publishing content across platforms (Facebook Instagram Twitter/X LinkedIn TikTok WhatsApp).
- Work closely with our Agent network to provide them content that can assist them to promote Mama Money and bring them customers.
- Generate ideas and promotions to drive our customers to post about us. Handle all the administration for delivering these prizes.
- Help create and localize culturally relevant compliant content (text image video) for diaspora communities in local languages where necessary.
- Build a influencer network within South Africa and in our diaspora countries to create content who will reach our customers.
- Advise on how we can scale this influencer network using applications/websites to manage this.
- Track and report on social media metrics weekly (engagement growth reach) as well as the impact on installs and sales.
- Coordinate with design customer support and compliance teams to ensure messaging is accurate and consistent.
- Research trends hashtags influencers and competitors in key remittance markets.
- Support social media campaigns and promotions tied to product launches or community events.
- Maintain the social content calendar and ensure timely posting.
Experience & qualifications:
- 2 to 3 years of experience managing or assisting with social media accounts ideally in fintech financial services or remittances.
- Familiarity with platforms like Meta Business Suite TikTok and ChatGPT influencer platforms.
- Strong writing and editing skills with attention to tone and cultural nuance.
- Interest in crossborder communities international money transfer or global financial inclusion.
- Ability to work independently manage deadlines and respond quickly in a fastpaced environment.
- Basic understanding of analytics tools (native platform insights Google Analytics a plus).
- A willingness to try new things and an entrepreneurial mindset that takes ownership and generates ideas.
- A passion for impactdriven work and reaching underserved communities.
Why Mama
At Mama Money were not just a companywere a movement. Everything we do is driven by one purpose: to make life better for our customers and the communities we serve. Our customers are our heartbeat and they inspire every step we take.
Were all about making it easy. No red tape no hassle. Just simple seamless experiences that put people first were here to make things easier faster and better for you.
We believe in giving it a goand then giving it another go if we have to! Were a team of doers dreamers and innovators who arent afraid to break the mold. We take bold steps experiment with fresh ideas and never stop learning.
At Mama Money we own itand we mean it. We take responsibility for our actions our results and how we show up every day. No passing the buck here. We approach every challenge with grit passion and determination.
Heres the best part: Mama Money is a place that truly cares. We care about the trust our customers place in us. We care about our amazing team who bring their best every day. And we care about making an impact in the world doing the right thing no matter what.
When you join Mama Money youre joining a community. Were a passionate downtoearth crew that works hard and celebrates wins along the way. We take our work seriously but we dont forget to have fun while we do it.
So if youre ready to make a real difference take on exciting challenges and grow in a place where youre valued and supported then Mama Money is the place for you. Lets make an impacttogether.
Mamas values:
1. Making it easier for our customers
2. Give it a go
3. Just own it
Employment Type
Full-Time
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