Spa & Leisure Receptionist
Spa & Leisure Receptionist
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Salary Not Disclosed
1 Vacancy
Job Description
Working with us provides great benefits including:
- Access your pay as you earn it through our financial wellbeing platform Wagestream a tool that lets you track your earnings in realtime access a percentage of your pay as you earn it learn easy tips for managing your money and save straight from your pay into pots for the future.
- Discounted Hotel Stays across our UK sites and if you work for a branded venue around the World!
- 50% off Food & Beverage at all our Hotels & F&B Venues
- Spa Discounts at our venues with a Spa
- Retail Cinema & Leisure Discounts
- Development Opportunities via our Grow with us initiative including Apprenticeship opportunities our Development Programmes and more!
- Monthly Star of the Month Awards
- Longservice Awards that start after 1 year of service
- Recommend a Friend Incentive Be rewarded for referring someone you know!
- Access to a confidential Employee Assistance Programme (EAP) available 24/7 365 days per year.
- Pension Scheme
- Other incentive programmes that run throughout the year
About the role
As a Spa & Leisure Receptionist you will become part of a dedicated team that engages with our guests throughout their experience with us.
Your primary duty will be to provide our guests with a high standard of customer service providing advice and guidance on treatments & retail products; making bookings and supporting the Fitness instructors and Spa Therapists in providing a truly memorable experience.
You will support the whole experience being the first and last person the client is likely to see and therefore hold an important role in delivering a first class experience and encouraging repeat bookings and retail sales.
You will also ensure Spa charges are processed correctly and that invoices are accurate.
About you
Personality is key for this position having a guest focussed friendly and bubily approach to deliver a memorable experience.
Experience in a similar position is essential with a background in Spa & Leisure very desirable.
Exceptional communication skills is essential including a fluent level of the English Language.
A flexible approach to working hours with the ability to work early mornings evenings and weekends.
About us
At Cairn Group were ambitious. With a varied and extensive UK portfolio of hotels bars and restaurants in our portfolio were focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core with a growing team and sites UK wide.
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Employment Type
Full-Time
