DescriptionJob Summary
The Supervisor House RN provides critical leadership during assigned shifts to oversee hospital operations and ensure the delivery of safe highquality patient care. This role acts as the administrative point of contact during nonbusiness hours including evenings nights weekends and holidays. The Supervisor coordinates patient flow manages staffing addresses emergencies and ensures compliance with hospital policies and regulatory standards serving as a resource for clinical and nonclinical staff.
Essential Functions
- Oversees hospital operations during assigned shifts ensuring appropriate staffing levels across departments to meet patient care needs.
- Monitors hospital census coordinates admissions discharges and transfers and ensures optimal bed utilization.
- Acts as the administrative point of contact for staff patients and families during nonbusiness hours addressing inquiries resolving conflicts and providing support.
- Responds to emergencies crises and critical patient care issues coordinating resources and personnel to ensure safety and quality care.
- Serves as the incident commander in disaster situations until relieved by a senior leader ensuring effective communication and resource allocation.
- Supervises nursing staff providing clinical guidance oversight and support to ensure proper delegation and care delivery.
- Promotes efficient use of organizational resources to deliver costeffective and safe patient care services.
- Ensures compliance with hospital policies procedures and regulatory standards identifying and addressing deviations.
- Handles patient and family complaints and inquiries with professionalism empathy and appropriate resolution strategies.
- Completes and validates the midnight census ensuring accurate patient counts and bed status are reported.
- Conducts hospital rounds to assess staff and patient needs ensuring adherence to safety protocols and quality standards.
- Facilitates communication between staff physicians and administration to resolve issues and maintain operational efficiency.
- Provides administrative decisionmaking support in the absence of department managers or senior administrators escalating critical issues to the Administrator on Call (AOC) as needed.
- Identifies opportunities for performance improvement and assists in implementing initiatives to enhance care delivery and patient satisfaction.
- Monitors and maintains an adequate supply of resources ensuring staff have the tools necessary to provide quality care.
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications
- Associate Degree in Nursing required
- Bachelors Degree or higher in Nursing preferred
- 24 years of clinical nursing experience in the acute care environment required
- 02 years of prior leadership or supervisory experience preferred
Knowledge Skills and Abilities
- Strong clinical knowledge and the ability to manage complex patient care situations.
- Effective leadership and decisionmaking skills in highpressure and emergency situations.
- Proficient in managing hospital operations including staffing patient flow and resource allocation.
- Excellent communication and interpersonal skills to foster collaboration among staff physicians and administration.
- Knowledge of hospital policies regulatory standards and best practices in patient care.
- Strong problemsolving and criticalthinking skills to address operational and patient care challenges.
- Ability to handle sensitive patient and family concerns with professionalism and empathy.
Licenses and Certifications
- RN Registered Nurse State Licensure and/or Compact State Licensure required
- BCLS Basic Life Support required and
- ACLS Advanced Cardiac Life Support required
INDNUR
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