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Sales Service Agent

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1 Vacancy
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Job Location drjobs

Treviglio - Italy

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We understand that the world we want tomorrow starts with how we do business today and thats why were inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each others growth and development. Our culture is centered on our guiding philosophy The Five Principles: Quality Responsibility Mutuality Efficiency and Freedom. Today Antech is driving the future of pet health as part of MarsScience & Diagnostics a familyowned company focused on veterinary care.

Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps select the Jobs Hub app then click the magnifying glass to Browse Jobs.

Antech Italia
Antech Diagnostics in rapida espansione e siamo alla ricerca di talenti appassionati per unirsi al nostro team dinamico! Antech Diagnostics Italia offre una gamma completa di prodotti e servizi nella diagnostica veterinaria garantendo cure di alta qualit per gli animali da compagnia. Grazie a partnership con leader globali forniamo ai veterinari le tecnologie pi innovative nellimaging e nellanalisi di laboratorio.

Attualmente siamo alla ricerca di un/una dinamico/a Sales Service Agent per unirsi al team il prima possibile. In questo ruolo garantirai un servizio clienti efficiente e tempestivo risolvendo le richieste in modo rapido e con alta qualit. Garantirai anche la soddisfazione del cliente attraverso un supporto diretto nei processi operativi mantenendo una comunicazione chiara ed efficace.

Principali responsabilit:

  • Rispondere alle telefonate;
  • Registrare gli ordini in IFS tramite Sales Orders;
  • Lanciare gli ordini di vendita;
  • Attivare gli ordini permanenti per la fatturazione su base mensile;
  • Registrare i contratti/accordi dei clienti nel ERP;
  • Registrare correttamente i reclami;
  • Notificare i reclami al Manager competente;
  • Seguire la risoluzione del reclamo per garantire la corretta attenzione al cliente;
  • Registrare nuovi clienti nei nostri sistemi informatici garantendo che dispongano di tutte le informazioni necessarie per la normale attivit;
  • Approvare le informazioni richieste nel ERP;
  • Condurre campagne di crossselling;
  • Gestire i rapporti con i distributori nella gestione quotidiana degli ordini;
  • Registrare gli aumenti di prezzo;
  • Svolgere i compiti assegnati dal supervisore/responsabile del Servizio Clienti;
  • Mantenere i registri di tutte le attivit e i processi relativi al Servizio Clienti;
  • Supervisionare altri colleghi del Servizio Clienti.

Tuo profilo:

  • Esperienza pregressa in un ruolo impiegatizio;
  • Conoscenze generali in ambito scientifico;
  • Buona padronanza degli strumenti Office in particolare Excel;
  • Capacit organizzativa e attenzione ai dettagli;
  • Capacit di lavorare in team.

About Antech

Antech is a leader in veterinary diagnostics driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90 reference laboratories around the globe; inhouse diagnostic laboratory instruments and consumables including rapid assay diagnostic products and digital cytology services; local and cloudbased data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and boardcertified specialist support services.

Note to Search Firms/Agencies

Antech Diagnostics Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is positionspecific. Any resumes curriculum vitae and other unsolicited assistance from search firms that do not have a written search agreement or positionspecific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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