Sales Operations Associate
Sales Operations Associate
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Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
About the Role
We re hiring a Sales Operations Associate to support our revenue team by ensuring our CRM outreach cadences and lead management systems run like clockwork. You ll be the operational force behind our sales engine optimizing data flow maintaining playbooks and ensuring automation tools work flawlessly.
This is the ideal role for someone who s processminded techsavvy and eager to grow into sales systems and automation.
Why You ll Love This Role
Exposure to toptier sales tools and AIenabled systems
Opportunity to work directly with sales and RevOps teams
Learn how modern sales organizations scale with automation
Develop skills that can lead to Sales Ops Enablement or RevOps careers
Flexible remote setup with structured mentorship
Key Responsibilities
Maintain data hygiene and accuracy within our CRM (HubSpot or Salesforce)
Support execution of outbound email sequences (e.g. Lemlist Apollo)
Assist in updating playbooks templates and outreach logic
Monitor campaign analytics (open rates bounce rates conversions) and flag issues
Collaborate with the Sales Automation Specialist to QA workflows and identify areas for efficiency
Prepare weekly reports on lead status rep activity and pipeline movement
Help onboard new reps with tool access template walkthroughs and process documentation
Performance Milestones
First 30 Days
Complete onboarding into our CRM and sales automation stack
Conduct initial audit of data inconsistencies or gaps
Shadow outreach workflows to understand sequencing logic
By Day 60
Own CRM data updates and hygiene process
Actively support the launch of email cadences and monitor sequence delivery
Begin building dashboard views or status reports
By Day 90
Independently manage recurring reporting tasks
Contribute recommendations for improving outreach execution or CRM workflow
Become a goto resource for frontline reps needing tool/process support
Key Performance Objectives (KPOs)
<3% CRM data error rate (e.g. lead ownership status missing fields)
<24 hour turnaround time for outreach or toolrelated support tickets
Active contribution to 2 campaign launches or sequence updates per month
Weekly reporting accuracy score of 95%
Requirements
1 3 years in Sales Support Revenue Operations or CRM administration
Familiar with tools like HubSpot Salesforce Apollo Lemlist Notion
Strong Excel/Google Sheets skills; data cleanup and basic pivoting
Detailoriented with strong documentation habits
Comfortable with asynchronous work and fastchanging priorities
Bonus: Experience using ChatGPT or Notion AI for task efficiency
Tools You ll Use
CRM: HubSpot or Salesforce
Outreach: Apollo Lemlist
Automation Support: ChatGPT (for personalization) Notion AI (playbooks) Zapier
Reporting: Google Sheets HubSpot Dashboards
3 6 years experience in business analysis, systems design, or operations Strong understanding of business logic, data modeling, and process mapping Skilled in Excel/Sheets, BI platforms (Looker, Power BI), and basic SQL Hands-on with automation tools (Zapier, ) and AI platforms (ChatGPT, Notion AI, Claude) Able to facilitate business/technical alignment across departments Systems thinker with a bias for prototyping, testing, and iterative delivery Benefits / About the Company We re building a high-performance culture for the age of automation where operational clarity, fast decisions, and smart tooling drive real business value. As part of our strategy team, you ll help shape how the company scales, adapts, and thrives with AI. Remote-friendly, async-first environment AI tooling budget and learning stipend Outcome-based bonuses for systems impact Flat structure with direct access to decision-makers
Employment Type
Full Time
