Shift Incharge is responsible for overseeing and managing all aspects of a specific shifts operations ensuring smooth workflow adherence to company policies and maintaining a positive work environment. They delegate tasks resolve issues and ensure the shifts goals are met while providing support and guidance to team members.
Key Responsibilities of a Shift Incharge:
Supervision and Coordination: Oversee daily operations delegate tasks and ensure efficient workflow.
Team Leadership: Motivate and guide team members provide training and support and resolve conflicts.
Policy Adherence: Ensure all team members adhere to company policies and procedures.
Customer Service: Address customer inquiries and complaints ensuring satisfaction.
Inventory Management: Monitor inventory levels order supplies and maintain stock levels.
Safety and Security: Enforce safety protocols and maintain a safe working environment.
Performance Management: Evaluate employee performance provide feedback and conduct performance reviews.
Reporting and Documentation: Prepare shift reports track key metrics and maintain accurate records.
Problem Solving: Identify and resolve operational issues and implement process improvements.
Communication and Collaboration: Communicate effectively with team members supervisors and other departments.
Proven experience as an electrician. Experience in industrial and/or commercial electrical systems. Demonstrable ability to use electrical and hand tools (e.g. wire strippers, voltmeter etc.) ... Thorough knowledge of safety procedures and legal regulations and guidelines
Education
ITI