Client Servicing & Operations Executive
Client Servicing & Operations Executive
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1-2years
3 - 4
1 Vacancy
Job Description
About the Role:
We are looking for a sharp organized and dependable Client Servicing Associate to support the Client Servicing Lead with execution documentation coordination and followups. This is a role for someone who enjoys working behind the scenes to keep things running smoothly has a strong sense of ownership and is proactive about getting things done.
Key Responsibilities:
Client Coordination & Support
Schedule and confirm client meetings calls and internal syncs
Maintain and update client trackers and project dashboards
Share project updates reminders and documentation with clients as directed
Follow up on client inputs feedback and approvals
Assist with onboarding documentation for new clients
Documentation & Administrative Tasks
Prepare and update trackers for leads proposals and ongoing projects
Maintain folders with updated client documents contracts proposals and invoices
Track payment status and follow up on overdue payments
Assist in scheduling interviews firstlevel screening of CVs
Assist in basic drafting of emails notes or proposals (templates or inputs provided)
Internal Coordination
Coordinate internally with writers editors designers or tech team for timelines and deliverables
Maintain task lists and status updates for each client account
Share daily/weekly updates with the Client Servicing Lead on pending and completed tasks
Requirements
1 2 years of experience in a support operations or executive assistant role (agency or content background is a bonus)
Strong organizational and followup skills
Comfortable with Excel/Sheets Google Drive email etiquette
Good written communication skills
Reliable detailoriented and proactive
Ability to multitask and manage timelinesShould have a good quality laptop (i5 or above) and uninterrupted highspeed (broadband) internet.
Benefits
- Flexible working hours
- 5day work week
- Exposure to B2B clients across sectors like BFSI Tech and Retail
- Handson experience in content operations and client servicing
- Learning opportunity in a leading content agency working with top brands
1 2 years of experience in a support, operations, or executive assistant role (agency or content background is a bonus) Strong organizational and follow-up skills Comfortable with Excel/Sheets, Google Drive, email etiquette Good written communication skills Reliable, detail-oriented, and proactive Ability to multitask and manage timelines
Education
Graduation in any field
Employment Type
Full Time
