Service Advisor
Service Advisor
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$ 60 - 150
1 Vacancy
Job Description
Are you a highperforming customerfocused Service Advisor looking to maximize your earning potential Join our team at Castle Buick GMC earn up to $150K.
Were looking for a CSIdriven expert with a passion for delivering an exceptional customer experience. Our dealership values efficiency professionalism and the ability to build strong relationships with customers while driving revenue and ensuring satisfaction.
What We Offer
- 401(K) profit sharing
- Major medical (50% employee paid premium)
- Dental
- Vision
- Voluntary Benefits (Accident Critical Illness Disability and more)
- Life Insurance Property & Casualty Insurance
- Paid Time Off
- Employee vehicle purchase discounts
- Flexible work schedule
- Career advancement
Responsibilities
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt courteous and effective service
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensure the daily inventory of technicians time is consistently sold to service customers
- Distribute work between technicians efficiently
- Answer technical questions about vehicle problems warranties services and repairs
- Maintain Customer Success Index at or above company standards
- Assist in diagnosing vehicle problems; order parts and tools as necessary
- Oversee administration of warranty claims as well as training and supervising of service department
- Reinforces company policies and adheres to company standards
- Encourages compliance with applicable laws and regulations
- Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional wellgroomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and selfmotivated
- Able to work with little supervision
- Clean driving record and valid drivers license
Service Advisor: $60K $150K
We are looking for qualified quality people who are ready to start their career within our family.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
