Client Service Associate (Mailroom)
Client Service Associate (Mailroom)
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Salary Not Disclosed
1 Vacancy
Job Description
Reports To: The Client Services Associate will report to the Client Services Supervisor Client Services Manager or equivalent leadership.
We are seeking a reliable and detailoriented Client Service Associate to join our team. The ideal candidate will be responsible for mailroom tasks print production restocking and maintaining inventory for office and pantry supplies while providing support to ensure smooth office operations at both client locations. This role also offers opportunities to learn and develop additional office skills including spreadsheet and document creation.
Overall this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt courteous and efficient service.
What You Will Be Doing
Mailroom Operations:
- Process outgoing shipments including FedEx and other carriers.
- Assist with large mailings shipments.
- Receive and distribute incoming mail and packages.
Print Requests/Fleet Management:
- Process print and reprographics requests.
- Check and submit service requests for all printers.
General Office Support:
- Assist with organizing office events and setups
- Lift and move boxes weighing up to 40 lbs safely.
- Collaborate with the onsite team to support daytoday office operations.
Supply Management:
- Restock office supplies as needed.
- Maintain inventory records for office supplies.
- Advise office team when and what reordering/replenishment is required in a written format.
This role is also responsible for daily courier runs and other general transportation needs as required.
Qualifications:
- Strong attention to detail and organizational skills
- Ability to lift and move boxes up to 40 lbs.
- Basic knowledge of shipping processes particularly FedEx (preferred but not required).
- Willingness to learn grow and participate in an open plan office environment. Open to learning and acquiring new skillsets in spreadsheet creation and document preparation.
- A positive attitude and ability to work both independently and contribute as part of a team.
- Valid Drivers License
Preferred Skills:
- Familiarity with basic office software including Excel and Word.
- Previous experience in inventory management print production or mailroom operations.
- Good organizational skills comfortable with paperwork recording keeping note taking.
Travel: Yes
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
WHAT WE OFFER
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings:Medical Dental Vision HCFSA DCFSA HSA Commuter Transit and Parking Supplemental Life Insurance Accident Insurance Critical Illness Hospital Indemnity Legal Program Identify Theft Protection Pet Discounts Pet Insurance Group Home and Auto Insurance EAP Short Term Disability Life Insurance Education Discounts 401k w/ matching Entertainment Discounts & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPSis an awardwinning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
In North America our services include Mailroom Management (both physical and digital) Office Services such as Reception Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking insurance legal higher education advertising and other professional services including many Fortune 500 companies.
SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people applicants and employees by promoting a culture of access inclusion equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex sexual and reproductive health choices national origin age disability genetics military status gender identity or expression sexual orientation and/or any other status protected by law.
To view our privacy policy click on the link below:
Required Experience:
IC
Employment Type
Full Time
