Alumni Success Coach - Enrollment Specialist

Reporting to the Manager of College Access & Success Alumni Support the Alumni Success Coach Enrollment Specialist plays a critical role in helping our high school graduates achieve their postsecondary goals. In this unique position the Enrollment Specialist is part of two teams: the crossregional Alumni Support Team and their assigned high school team. As an Enrollment Specialist you will work relentlessly to identify engage and (re)enroll alumni who have either not yet matriculated or who have stopped out of college. You will provide individualized coaching to guide students through the college exploration application and enrollment process ensuring each alumnus is connected to a postsecondary pathway aligned to their academic strengths financial circumstances and career aspirations. You will also collaborate closely with high school and regional staff college counselors families and campus partners to remove barriers to enrollment and persistence. The ideal candidate brings an owners mindset can work autonomously and approaches challenges with a whatever it takes attitude to ensure every alumnus has the opportunity to succeed in a 4year college environment.

Duties & Responsibilities:

Alumni (Re)Enrollment & Program Development
The Enrollment Specialist plays a critical role in increasing the 4year college persistence rate for Rochester Prep High School by supporting alumni who have either not yet enrolled in college or who have stopped out. Through targeted coaching and individualized support the Enrollment Specialist will:

• Innovate and develop a strategy for reenrolling alumni who have stopped out or have not matriculated to college. Strategy should include appropriate college placement collaborating with high school college administration and parents and systems for ensuring continued persistence once reenrolled
• Build and maintain strong trustbased relationships with a caseload of alumni to support their (re)enrollment in a 4year college or university
• Provide individualized advising through the entire college processincluding college exploration application enrollment and matriculationto help alumni identify and pursue a postsecondary institution that aligns with their academic financial and career goals
• (Re)enroll a minimum of 10 alumni per enrollment period (e.g. Fall Spring) in a 4year college or university
• Collaborate with each alumnus to develop a personalized academic and/or personal success plan including clear goals action steps timelines and accountability checkpoints
• Support alumni currently enrolled in 2year colleges with strategic planning and transfer advising to transition into a 4year institution
• Proactively connect alumni to the administrators programs and campusbased resources needed to successfully (re)enroll and thrive in a 4year college setting

College Persistence Coaching & Program Development
The Enrollment Specialist not only supports alumni in (re)enrolling in college but also coach those who are already enrolled to ensure they persist thrive and graduate from 4year institutions. This part of the role emphasizes strategic ongoing support for persisting Uncommon alumni and the continuous improvement of postsecondary programming. In this capacity the Enrollment Specialist will:

• Provide individualized academic and personal coaching that helps alumni overcome challenges and stay on track toward degree completion
• Identify and respond to early warning signs (academic financial socioemotional or logistical) that may jeopardize a students persistence
• Actively connect alumni to campusbased supports such as academic advising tutoring centers financial aid officers mental health services and mentorship programs
• Facilitate timely and datainformed interventions for students at risk of stopping out
• Maintain consistent communication with persisting alumni to build trust celebrate milestones and encourage continued progress
• Partner with high schoolbased teams by contributing alumni trends and feedback that can shape College Seminar content family workshops and college counseling practices.
• Leverage persistence data and alumni insights to inform schoolbased programming and regional strategy aimed at improving future student outcomes

Alumni Engagement & Caseload Management
The Enrollment Specialist plays a critical role in maintaining meaningful relationships with alumni while using data to drive strategic highimpact support. This includes both consistent communication and effective management of caseload priorities. Key responsibilities include:

• Leveraging all forms of communicationincluding inperson meetings Zoom email phone calls text messages and social mediato connect with 100% of alumni on their caseload
• Collaborating with families and trusted adults when necessary to help resolve academic financial or personal barriers
• Maintaining uptodate records of each alumni interaction academic progress and identified obstacles in the alumni database
• Managing and reporting accurate postsecondary outcomes to their direct manager and assigned school team
• Regularly assessing each alums likelihood of persistence or successful reenrollment based on academic financial socioemotional and personal wellbeing indicators
• Using alumni data to prioritize support for students at the highest risk of stopping out or not returning.
• Ensuring all contact and key demographic information is accurate and current
• Providing timely alumni updates to school leaders and other stakeholders as needed

Administrative & SchoolBased Responsibilities
In addition to direct alumni support the Persistence Specialist will contribute to broader school and team operations by:

• Actively participating in internal and external professional development to build content knowledge and coaching skills
• Supporting Rochester Prep High School events and initiatives and contributing to schoolbased responsibilities as needed
• Coordinating travel logistics for campus visits and submitting all required receipts and reconciliations for eligible expenses
• Assisting with social media maintenance to strengthen alumni engagement and share key updates
• Engaging in regular checkins with their manager as well as school and regional leadership to ensure strong alignment and collaboration

Qualifications :

• Bachelors Degree required; Masters preferred
• Deep commitment to educational equity and the mission of Uncommon Schools
• Strong strategic thinking and planning abilities
• Proven ability to use data and evidence to inform decisions prioritize actions and drive continuous improvement
• Excellent communication and interpersonal skills; able to build relationships and influence diverse stakeholders including school leaders and external partners
• Highly organized with strong project management skills and the ability to manage multiple complex initiatives simultaneously
• Ability to navigate ambiguity take initiative and drive results independently and collaboratively
• Familiarity with college admissions trends financial aid systems and postsecondary success strategies
• Comfort using data platforms and tools to monitor progress and generate insights

Educational Requirements

• Bachelors Degree required
• Masters Degree preferred

Experience Requirements

• 56 years of professional work experience required
• 34 years of experience in working with students in a college advisement college counseling or college enrollment capacity 
• Demonstrated knowledge of the college application process the Free Application for  Federal Student Aid (FAFSA) the CSS Profile and other pertinent college application and enrollment tasks
• Demonstrated knowledge of key academic and financial aid policies at the collegiate level
• Preferred: 2 years of experience working with students who are first generation and/or from an urban school district

Travel Requirements

• Must be willing to travel via car bus train and/or plane for up to 8 weeks a semester to visit alumni on their college campuses in the assigned caseload region.

 Other Requirements

• Valid drivers license
• Personal vehicle for travel (mileage for campus visit travel is reimbursed according to published IRS mileage rates)

*A detailed list of all benefits is located HERE.

At Uncommon we believe that a supportive and welcoming environment helps our students staff and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences reflective of the communities we servewith over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture.

As an equal opportunity employer Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation please email