Senior Program Manager, Brand Experience and Excellence
Senior Program Manager, Brand Experience and Excellence
Posted on :
10-05-2025
Employer Active
1 Vacancy
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Job Description
The Brand Experience and Excellence organization creates builds and leads innovation for brand owners in the Amazon store worldwide. The Customer Acquisition and Loyalty team in this organization focuses on helping Brands engage Customers on and off Amazon develop a winning strategy for Brands to leverage social media to build stronger brands and launch great products that resonate with Customers and achieve success.
In this role the successful candidate will own the Selling Partner adoption strategy productivity metrics and defect reduction efforts for a portfolio of products. They must be able to work strategically to collect distill and prioritize user needs and advocate on behalf of selling partners using data analysis. They will be a selfstarter comfortable with ambiguity in a fastpaced and everchanging environment.
Key job responsibilities
Operate autonomously to build develop and manage the adoption strategy of a suite of products
Set delivery/completion dates of program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goals
Utilize metrics to deepdive into issues and uncover businessdriving trends and patterns. Setup mechanisms to audit and perform necessary course corrections where needed to meet business objectives
Partner closely with other program/product managers tech leads and internal stakeholders to deliver on your roadmap
Drive alignment with senior leaders and key crossfunctional partners
Make prioritization and tradeoff decisions balancing customer experience Brand experience and business value
Implement mechanisms to drive efficiency and automation of internal processes.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Bachelors degree or equivalent
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
In this role the successful candidate will own the Selling Partner adoption strategy productivity metrics and defect reduction efforts for a portfolio of products. They must be able to work strategically to collect distill and prioritize user needs and advocate on behalf of selling partners using data analysis. They will be a selfstarter comfortable with ambiguity in a fastpaced and everchanging environment.
Key job responsibilities
Operate autonomously to build develop and manage the adoption strategy of a suite of products
Set delivery/completion dates of program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goals
Utilize metrics to deepdive into issues and uncover businessdriving trends and patterns. Setup mechanisms to audit and perform necessary course corrections where needed to meet business objectives
Partner closely with other program/product managers tech leads and internal stakeholders to deliver on your roadmap
Drive alignment with senior leaders and key crossfunctional partners
Make prioritization and tradeoff decisions balancing customer experience Brand experience and business value
Implement mechanisms to drive efficiency and automation of internal processes.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Bachelors degree or equivalent
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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