Evening Customer Assistance Representative - DAL Airport
Evening Customer Assistance Representative - DAL Airport
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Overview
Enterprise Mobility at the Dallas Love Field Airport is seeking a responsible dedicated person to join our team as a full time Sr. Customer Assistance Representative (SCAR). This position pays $17 / hour and is located onsite at the DAL Airport at 7366 Cedar Springs Road Dallas TX 75235.
We offer:
- $17/Hour
- Consistent full time 40 hour per week schedule
- Paid time off
- Employee discounts
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and Development
- NO airport clearance required
Available Schedule:
- Tuesday 4:00pm12:00am
- Wednesday 4:00pm12:00am
- Thursday 4:00pm12:00am
- Friday 4:00pm12:00am
- Saturday 4:00pm12:00am
- Sunday OFF
- Monday OFF
The Customer Assistance Representative (SCAR) provides superior friendly and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
Our philosophy is to take care of our customers and employees first. We know if we do this success will follow for both our company and our employees.
Responsibilities
- Meet and greet customers in a professional friendly and timely manner
- Provide superior efficient customer service by understanding and communicating rental terms and conditions vehicle features and other services which includes offering optional protection products upgrades fuel options and other additional equipment
- Offer additional customer assistance by offering directions maps local area information and appropriate service information
- Answer incoming calls for reservations rate quotes general questions provide information and resolution for customers other branches and other vendors
- Place outgoing calls for callback management and miscellaneous calls as assigned
- Assist to assess condition of rental upon return
- Notify Management of any known customer problems
- Notify Management of any known vehicle problems and any required vehicle maintenance
- Continuously build knowledge and skills pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age
- Must have a valid drivers license with no more than 2 moving violations and/or atfault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Apart from religious observation must be able to work the following shift/schedule: TuesdaySaturday 4:00pm12:00am
Required Experience:
Unclear Seniority
Employment Type
Full-Time
