Mgr, District Cust Success

Build a better career with MSC.
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co. a leading North American distributor of metalworking and maintenance repair and operations (MRO) products and services.

Requisition ID :4829

Employment Type :Full Time

Job Category :Sales / Business Development

Work Location :Miami FL

State or Province :Florida (USFL)

Potential WorkLocation :Miami United States : Alabama : Birmingham United States : Alabama : Madison United States : Alabama : Mobile United States : Arizona : Gilbert United States : Arkansas : Little Rock United States : California : Baja United States : California : Bakersfield United States : California : Chatsworth United States : California : Fresno United States : California : GardenGrove United States : California : Los Angeles United States : California : Ontario United States : California : Orange County United States : California : Redding United States : California : Sacramento United States : California : San Diego United States : California : San Fernando Valley United States : California : San Francisco United States : California : San Jose United States : California : SouthBay United States : Colorado : Denver United States : Connecticut : Berlin United States : Connecticut : Cromwell United States : Connecticut : Milford United States : Delaware : New Castle United States : Florida : Jacksonville United States : Florida : Miami United States : Florida : Naval Air Station Jax United States : Florida : Orlando United States : Florida : Tampa United States : Georgia : Albany United States : Georgia : Atlanta United States : Georgia : Augusta United States : Georgia : Norcross United States : Georgia : Robins Air Force Base United States : Georgia : Warner Robins United States : Idaho : Boise United States : Illinois : Chicago United States : Illinois : Hanover Park United States : Illinois : Rockford United States : Illinois : Tinley Park United States : Illinois : Wood Dale United States : Indiana : Elkhart United States : Indiana : Fort Wayne United States : Indiana : Indianapolis United States : Iowa : Cedar Rapids United States : Iowa : Davenport United States : Iowa : Des Moines United States : Iowa : Waterloo United States : Kansas : Kansas City United States : Kansas : Wichita United States : Kentucky : Louisville United States : Kentucky : Shelbyville United States : Louisiana : Harahan United States : Louisiana : Shreveport United States : Maine : Portland United States : Maryland : Baltimore United States : Massachusetts : Chicopee United States : Massachusetts : Springfield United States : Massachusetts : Woburn United States : Massachusetts : Worcester United States : Michigan : Detroit United States : Michigan : Grand Rapids United States : Michigan : Kalamazoo United States : Michigan : Livonia United States : Michigan : Saginaw United States : Michigan : Southfield United States : Michigan : Warren United States : Minnesota : Blaine United States : Minnesota : Minneapolis United States : Mississippi : Columbus United States : Mississippi : Jackson United States : Mississippi : Tupelo United States : Missouri : Lees Summit United States : Missouri : St. Louis United States : Nebraska : Omaha United States : Nevada : LasVegas United States : Nevada : Reno United States : New Hampshire : Amherst United States : New Hampshire : Manchester United States : New Jersey : Kenilworth United States : New York : Buffalo United States : New York : Long Island United States : New York : Melville United States : New York : New Hyde Park United States : New York : Rochester United States : North Carolina : Camp Lejeune United States : North Carolina : Charlotte United States : North Carolina : Davidson United States : North Carolina : Greensboro United States : North Carolina : Raleigh United States : Ohio : Canton United States : Ohio : Cincinnati United States : Ohio : Cleveland United States : Ohio : Columbus United States : Ohio : Dayton United States : Ohio : South Point United States : Ohio : Tiffin United States : Ohio : Toledo United States : Oklahoma : Oklahoma United States : Oklahoma : Tulsa United States : Oregon : Portland United States : Pennsylvania : Allentown United States : Pennsylvania : Erie United States : Pennsylvania : Harrisburg United States : Pennsylvania : Pittsburgh United States : Pennsylvania : Warminster United States : Pennsylvania : York United States : Rhode Island : Pawtucket United States : South Carolina : Charleston United States : South Carolina : Greenville United States : Tennessee : Chattanooga United States : Tennessee : Kingsport United States : Tennessee : Knoxville United States : Tennessee : Memphis United States : Tennessee : Nashville United States : Tennessee : Paris United States : Texas : Arlington United States : Texas : Dallas United States : Texas : ElPaso United States : Texas : Fort Worth United States : Texas : Harlingen United States : Texas : Houston United States : Texas : Red River Army Depot United States : Texas : San Antonio United States : Utah : Salt Lake City United States : Virginia : Newport News United States : Virginia : Quantico United States : Virginia : Richmond United States : Washington : Seattle United States : Washington : Spokane United States : Wisconsin : Appleton United States : Wisconsin : Milwaukee

BRIEF POSITION SUMMARY:

The District Manager will be responsible for leading and coaching multiple account management positions based on a geographical area to improve MSCs market position and achieve financial growth and increased profitability within Emerging MidMarket to Very Large customer locations by penetrating new business and maintaining existing District Manager follows a formal coaching model with their account managers to embed and reinforce critical trained skills and continued skill development activity to increase deal size and reduce the sales cycle time. The District Manager is responsible to hold account management team accountable to following MSCs prescribed sales methodology and sales processes to ensure strength of account District Manager will spend 35 hours per month per associate with a balanced coaching strategy of 50% towards skill development and 50% towards deal pursuit. The District Manager will be responsible to assist with major presentations and deal negotiations.

DUTIES and RESPONSIBILITIES:

• Achieve performance goals.
• Translate MSCs strategy and gotomarket strategy into strategic plans with Account Management Team.
• Drive execution and accountability of the MSC Sales Management Standards.
• Hold team accountable to follow the sales process and coverage model plan.
• Build a high impact team.
• Spend 35 hours per month per associate coaching as prescribed by MSCs formal coaching process.
• Hold oneonone meetings monthly with team to discuss performance to goal.
• Establishes clear and concise development programs for all associates to help them obtain their professional goals. This includes individual contributors management candidates or others who desire to pursue other career opportunities with MSC.
• Responsible for team sales and contribution margin growth as budgeted annually. Proactively anticipates business changes and implements additional incremental growth programs as needed to surpass annual budgets for sales and contribution margin growth. Drives all MSC strategic initiatives for sales and contribution margin growth. Targets and aligns internal resources with targeted growth industry segments and customers.
• Leads by example in ever changing business climate while adapting quickly to new challenges and communicates effectively across all team members.
• Holds team accountable for maintaining consistent engagement on targeted customers.
• Proactively maintains working relationship with Business Development leadership team to align resources needed to meet customer needs. Specifically communicates resources needed to drive high compliant contracts.
• Effectively balance MSCs best interest in terms and conditions against customer requirements. Communicate financial performance expectations and shortfalls across leadership teams. Takes initiative to renegotiate agreements with underperforming customers.
• Establishes and maintains a working relationship with key MSC Marketing Product and Accounting department associates to keep abreast of current and new products/services.
• Provides management with all required sales and expense reports.
• Supports and emphasizes a positive relationship between Business Development and MSC field leadership corporate support liaisons and other MSC associates.
• Work closely with MSC sales leadership and Human Relations Business Partner to hold associates accountable to meet or surpass performance expectations.
• Provides training reinforcement and support as needed to position associates for success.
• Documents consistent under performance below job expectations on a regular basis and changes in behavior needed to drive associate success.
• Take corrective action up and including termination for associates consistently performing below expectations.
• Performs all duties inherent in the role of MSC Manager as defined by the MSC Code of Conduct including hiring termination review and development of associates.
• Drives the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSCs mission.
• Participates in special projects and performs additional duties as required.

EDUCATION and EXPERIENCE:

• A Bachelors Degree in Business preferred or equivalent experience.
• Two years sales experience negotiating agreements preferred or equivalent experience.
• Two years management experience leading business development teams or proven MSC strategic experience leading or participating on cross functional teams multiple times while continuously accomplishing team goals (i.e. team building skills leading projects leadership development program and mentor/coach others).
• Two years of demonstrating progressive growth in job competences and responsibilities.
• Proven track record of successfully achieving sales targets.
• Experience in managing account management teams or successful sales history selling to Emerging MidMarket and Very Large customers

SKILLS:

• Leadership change agent. Quickly adapts and leads others through changes in business environment.
• Proven sales coach. Quickly analyzes associates selling strengths and weaknesses and coach to the critical skills following MSCs coaching methodology.
• Ability to demonstrate and coach funnel management and selling activity.

COMPETENCIES:

• Excellent presentation and communication skills are required. Leads by example through proven ability to demonstrate required selling behaviors.
• Experience developing individual contributors and future leaders.
• Thrives in a competitive leadership role. Proven pattern of success in past accomplishments.
• Leadership style rewards success and holds associates accountable for performance
• Computer literacy and proficiency in word processing spreadsheet and presentation software is required.
• Finance and business acumen. Experience with financial based business proposals is a must.
• Strong organizational acumen. Significant experience working crossfunctionally and removing barriers is a must.
• Strong people acumen. Significant experience developing associates is preferred.
• Strong strategic acumen. Significant experience connecting teams to the organizational strategy is preferred.

MISCELLANEOUS:

• A valid drivers license and the ability to travel extensively is required.

Why MSC
People. Collaboration. Insight. Thats how you build something that works.

Built on a foundation of trust MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75 years of experience across industries MSC strives to help our customers achieve greater productivity profitability and growth through inventory management and other innovative supply chain solutions.

As one of Americas Best Large Employers (named in 2017 by Forbes magazine) we care about our associates and have programs in place to help our 6000 team members achieve their potential. When you join our team you will receive rewards and recognition for your contributions training and professional development opportunities as well as a variety of benefits to support you and your familys health wellbeing and financial future.

If you are inspired to learn take risks and succeed as a team you can build a better career at MSC.

Equal Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status sexual orientation or gender identity.