At IntelyCare purpose matters! We are changing the future of healthcare by changing the future of work for nurses. Weve built our missiondriven company on the idea that nursing professionals deserve better and when they are happy patient care is elevated and our healthcare systems thrive. Through our easytouse app and platform and new job board nursing professionals get the pay freedom and flexibility they deserve while our partnered facilities get access to nursing resources when and where they need them.
As IntelyCares Account Specialist you will be responsible for reactivating and nurturing relationships with lapsed clients (facilities) clients contracted never onboarded and clients onboarded never requested. Your primary goal will be to renew accounts by identifying client needs communicating value and reestablishing trust and business with organizations that previously partnered with us. You will play a key role in driving growth increasing revenue and strengthening IntelyCares client base.
*This is a hybrid position working out of our HQ in Quincy MA. 3 days onsite/2 days remote*
Essential Duties & Responsibilities
Identify and engageprevious clients using CRM data sales records and referrals
Conduct outbound prospecting via email phone LinkedIn and other channels/sales enablement tools to generate qualified leads.
Rebuild relationships with dormant accounts to understand current staffing needs
Present tailored staffing solutions (total talent platform) based on each clients needs goals and past engagement
Collaborate with nurse recruiting sales and account management teams to ensure smooth onboarding of reactivated clients
Maintain detailed records of outreach communications and results via Salesforce
Achieve monthly and quarterly reengagements and revenue targets
Gather feedback from former clients to identify service improvements or address concerns
Participate in ongoing training to stay current with staffing trends and service updates
Qualifications
Bachelors degree preferred or equivalent professional experience
3 years in Sales Management Account Management or Business Development
Proven track record of client renewal retention or reactivation success
Strong communication negotiation and interpersonal skills
Resultsdriven with a proactive solutionsoriented mindset
Familiarity with CRM platforms (e.g. Salesforce)
Excellent organizational and time management abilities
Selfmotivated with a positive attitude and desire to grow professionally
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Please be aware qualified candidates will be contacted directly via email by an IntelyCare Talent Acquisition Partner from an IntelyCare email address.
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