Employment Counselor Supervisor (Promotional)
Employment Counselor Supervisor (Promotional)
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$ 105393 - 126588
1 Vacancy
Job Description
Introduction
YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TOAPPLY FOR THIS RECRUITMENT.
THIS IS A NEW PROMOTIONAL ASSEMBLEDEXAMINATION.The eligible list resulting from thisexamination will cancel any existing list and may last approximately one yearbut can be extended. Qualified applicants must be current county employees andhave completed the equivalent of six months of continuous service following aregular appointment in the Alameda County classified service (nonclassifiedincludes the District Attorneys Office the Medical Center and the SuperiorCourt) by the last of filing. A regular appointment does not includeprovisional TAP (Temporary Assignment Pool) or STEPUP appointments.
APPLICATIONSFOR THIS RECRUITMENT WILL BE ACCEPTED ONLINE ONLY.
DESCRIPTION
The Alameda County Social Services Agency (SSA) iscomprised of 2400 men and women working collectively and in partnership withcommunitybased organizations to serve the needs of the community. Services areprovided through four departments: Administration and Finance Adult and AgingServices Children and Family Services and Workforce and BenefitsAdministration.
THE POSITION:
This is the supervisory level of the Employment Counselorseries. Incumbents are assigned supervision of a group of EmploymentCounselors who manage and counsel clients and facilitate and monitor theirprogress toward selfsufficiency through employment services that may includetraining activities; conduct orientation and appraisals; determine eligibility;evaluate test results and employment goals. Positions of EmploymentCounselor Supervisor are found in the Social Services Agency. EmploymentCounselor Supervisors are distinguished from Social Work Supervisors in thatEmployment Counselor Supervisors are responsible for supervision of a group ofcounselors or similar classifications who determine public assistanceeligibility make referrals manage clients progress through an employmentprogram that may include training activities and provide goaldirectedcounseling and casework.
MINIMUM QUALIFICATIONS
EITHER I
Experience:
The equivalent of three (3) years of fulltime experienceas an Employment Counselor or an equivalent or higher level employment serviceposition in the Alameda County classified service.
OR II
Experience:
The equivalent of three (3) years of fulltime experienceas a Supervising Eligibility Technician or an equivalent or higher level socialservice supervisory position in the Alameda County classified service.
OR III
Experience:
The equivalent of three (3) years of fulltime experiencein a supervisory capacity for staff engaged in employmentrelated casemanagement employment counseling determining eligibility or in providingemploymentrelated services in a recognized public or private agency.
Substitution:Possession of an Associates degree in sociology socialpsychology vocational counseling or a closely related social science field maybe substituted for one (1) year of experience in patterns II or III above.
License:Possession of a valid California Motor Vehicle OperatorsLicense is required.
NOTE:TheCivil Service Commission may modify the above minimum qualifications in theannouncement of an examination.
KNOWLEDGE AND SKILLS
The most suitably qualified candidates will possess thefollowing competencies:
Knowledge of:
- Casework methods and techniques with particular reference to principles of vocational and employment counseling.
- Education and experience requirements for a wide variety of jobs and employment opportunities.
- County State and Federal regulations governing employment labor conditions and public welfare.
- Principles and practices of public administration.
- Principles of eligibility determination.
- Management and supervisory practice.
- Social Services policies and procedures.
- Community and Social Services resources.
- Organizational and administrative concepts pertinent to employment and training economic development and/or public assistance program.
- Remedial career educational and training resources.
- Proven employment and training and career advancement strategies for public assistance recipients and unemployed underemployed adults and youth.
- Use and proficiency of modern technology such as Office 365 Excel and Word to assist staff.
Ability to:
- Written communication.
- Oral communication.
- Decision making.
- Leadership.
- Interpersonal sensitivity.
- Problem solving.
- Analyzing data.
- Supervision.
- Planning and organizing.
- Acquire and apply programspecific technical knowledge and knowledge of community resources.
- Perform data entry and learn to effectively use a sophisticated online electronic data processing system.
- Foster a supportive environment for clients.
EXAMINATION COMPONENTS
THE EXAMINATION WILL CONSIST OFthefollowing steps: 1) A review of candidates applications to verify possessionof minimum requirements. Those candidates who possess the minimum requirementsfor the class will move on to the next step in the examination process. 2) An oralinterview which will be weighted as 100% of the candidates final examinationscore. The oral interview may contain situational exercises.
CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACHPORTION OF THIS EXAMINATION.
WE RESERVE THE RIGHT TO MAKE CHANGES TO THEANNOUNCED EXAMINATION STEPS.
Alameda County utilizes a Civil Service Selection Systemfounded on merit. Such a system is competitive and based on broadrecruitment efforts and equal opportunity for qualified applicants to test inan examination process designed to determine the qualifications fitness andability of competitors to perform duties of the vacant position. Many ofour recruitments are targeted and specific to the needs of a current vacantposition in which case the eligible list may be exclusively used for thatcurrent vacant position. Other recruitments may be more broadly used forboth current and future vacancies or for other alternate jobs with comparablescopes of work. To learn more about our recruitment and selection processplease visit the What You Need to Know section of our AND SELECTION PLAN Applicants will be informed via email with reasonablenotice in advance of any examination process which will require following dates aretentativeandsubject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN Deadline for Filing: 5:00 PM Tuesday May 27 2025 Review of Minimum Qualifications: By June 9 2025 Civil Service Oral Interview: Week of July 7 2025 Notification of Results July 23 2025 Promulgation of Eligible List August 4 2025 TENTATIVE SELECTION PLAN *Departmental Hiring Interviews Combined Process *If designated as a combined oralexamination/hiring interview in addition to establishing an eligibility listthe oral interviews may serve as the final selection interview for vacancies inthis classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THEANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Departmentwill make reasonable efforts in the examination and/or selection process toaccommodate qualified individuals with disabilities and/or medical conditionsin accordance/compliance with the State Fair Employment and Housing Act (FEHA)Federal Americans with Disabilities Act (ADA) Alameda Countys ReasonableAccommodation Policy and applicable request an accommodationdue to a disability/medical condition during this or other phases of theexamination/selection process please contact the assigned Human ResourcesRepresentative listed on the job announcementbefore the last dateoffiling.Alameda County requires applicants to providesupporting documentation to substantiate a request for reasonableaccommodation. In order to qualify for a reasonable accommodation applicantsmust have a disability/medical condition pursuant to the ADA FEHA andapplicable statutes. For more information regarding our ReasonableAccommodation procedures please visit our website: County offers a comprehensive and competitivebenefits package that affords wideranging health care options to meet thedifferent needs of a diverse workforce and their families. We also sponsor manyemployee discount fitness and health screening programs focused on overallwellbeing. These benefits include but are not limited to*: For your Health & WellBeing For your Financial Future For your Work/Life Balance *Eligibility is determined by Alameda County andofferings may vary by collective bargaining agreement. This provides asummary of the benefits offered and can be subject to change. ** Nonexempt management employees are entitled to up tothree (3) days of management paid leave. Exempt management employees areentitled to up to eight (8) days of management paid leave. All notices related toCounty recruitments for which you have applied will be sent/delivered viaemail. Please add@ @andasaccepted addresses to any email blocking or spam filtering program you may you do not do this your email blocking or spam filtering program may blockreceipt of the notices regarding your application for recruitments. You arealso strongly advised to regularly log into your County of Alameda onlineapplication account to check for notices that may have been sent to you. Allemail notices that will be sent to you will also be kept in your personalonline application account. You will be able to view all of your notices inyour online application account by clicking on the My applicationsbutton on the Current Job Openings page. Please take thesteps recommended above to ensure you do not miss any notices about arecruitment for which you have applied. The County of Alameda is notresponsible for notices that are not read received or accessed by anyapplicant for a County recruitment. NOTE: All notices aregenerated through an automated email notification system. Replies to the @ routed to unmonitored mailboxes. Ifyou have questions please go to our website You mayalso contact the Human Resources Analyst listed on the job announcement for therecruitment for which you have applied. Montrice Goodman Human ResourcesAnalyst Human Resource Services County of Alameda DISASTER SERVICE WORKER All Alameda County employees are designated DisasterService Workers through state and local law. Employment with the Countyrequires the affirmation of a loyalty oath to this effect. Employees arerequired to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce that isrepresentative of the communities we serve and is proud to be an equalopportunity employer. All aspects of employment are based on merit competenceperformance and business need. Alameda County does not discriminate inemployment on the basis of race color religion sex (including pregnancy andgender identity) national origin political affiliation sexual orientationmarital status disability genetic information age membership in an employeeorganization retaliation parental status military service or othernonmerit factors protected under federal state and local law. Alameda Countycelebrates diversity and is committed to creating an inclusive and welcomingworkplace environment.Conclusion
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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