Food and Beverage Assistant - The Tavern Bar

Food and Beverage Assistant Tavern Bar

ABOUT US:

Situated on the shores of Loch Lomond Scotlands breathtaking jewel Cameron House is a magnificent 5star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands this 17thcentury baronial estate is rich in character and history. Cameron House offers an awardwinning Spa with a rooftop infinity pool an 18hole championship golf course an extensive selection of resort activities and a choice of five restaurants and bars to cater to every taste.

Our 208 bedrooms are an exquisite blend of traditional and contemporary or guests can opt for a home from home in one of our 115 selfcatering lodges or luxurious Mansion House suites.

The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside with adventure on the doorstep. Loch Lomond with its impressive backdrop is the perfect location for a variety of water and land activities including speedboat tours paddleboarding canoeing kayaking 4X4 offroad driving falconry and more.

THE ROLE:

Located aside our Leisure Club with amazing ground floor views across the front lawn to the Loch our Tavern is the perfect place to relax with friends and family for an informal drink or classic pub food at any time of the day. Guests can watch as the action of the best sporting events unfold on our big screens whilst enjoying a range led of draught and bottled beets and great coffee. You will lead your team in the delivery of prompt relaxed and professional 5* service within the resorts largest bar which can accommodate 155 guests inside and 60 on the outside terrace.

The scope of the role of Food and Beverage Assistant within the Tavern Bar is to create a warm welcome and create special memories through the fun and relaxed 5*service of food and beverage.

Key things you will be responsible for:

• Confident menu and service knowledge
• Preparing for service Mise en place
• Cleanliness and presentation of your bar section
• Setting and presentation of tables
• Providing recommendations and taking orders
• Liaison with the kitchen team and clear communication of special dietary requirements
• Service and replenishment of premium drinks cocktails wines champagnes and teas and coffees
• Checking satisfaction and handling additional requests and feedback
• Capturing guest preferences and special requests for future reference
• Billing presentation and payments
• Clearing tables and resetting for next service
• Requisitions and secure handling of stock

WHO WE ARE LOOKING FOR:

We recruit people with widely varying personalities from different walks of life and backgrounds. While we dont have a typical employee there are some specific qualities or traits we look for.

• People who want to achieve great things your interest in us suggests you have the ambition drive and determination to meet challenges head on.
• People who are naturally friendly who genuinely care about our guests and the service they receive.
• People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
• People who show the same level of care for their team as our guests Its about supporting our colleagues to be the best they can be and to do the best job they can.
• People who will respect and protect the magical place we work in its up to all of us to look after our environment and never take it for granted.

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

• National 5 Qualifications in English and Maths or SVQ Level 2 in Hospitality/Food and Drink Service or equivalent qualifications
• Experience in a quality bar or restaurant environment
• Great interpersonal skills with an ability to confidently interact at all levels
• Strong communication skills
• WSET Level 2 and Food Hygiene Certification an advantage
• Basic IT skills and ability to use hand held technology
• To be a minimum age of 18 years (licencing requirement)

WHATS IN IT FOR YOU

Heres what to expect when you work as part of our team:

• Free meals when on duty in our team cafes
• Pension scheme and Wagestream financial services
• Long service awards involving recognition with high street shopping vouchers and overnight stays
• Enhanced holidays with long service
• Free Leisure Club Membership with friends and family discounts
• Employee care service offering lifestyle and wellbeing support and counselling via a confidential helpline
• Onsite discounts on Cameron House and Cameron Lodges accommodation 50% off food and beverages golf membership spa treatments Celtic Warrior cruises outdoor activities cinema tickets and retail products
• Lifeworks App lots of discounts on everyday purchases with brand that you love
• Supplier and local business discounts eg Sealy Mattresses and selected Lomond Shores retailers
• Free parking
• At Cameron House we can offer fully funded workbased training and development. Everything from apprenticeships structured work experience in other businesses and supported scholarships through to graduate programmes specialist craft training and formal qualifications up to HND and Degree level.

We are only 40 minutes drive from the centre of Glasgow so if the outdoors is your thing theres also the wider Loch Lomond and Trossachs National Park on your doorstep just waiting to be explored in your free time.