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Meet customer expectations by assuring supplier quality management/development of quality systems and resolution of nonconformances
Assist with developing and implementing essential quality systems to ensure goals and objectives are met while focusing on continuous improvement and consistently demonstrating good business judgment
Work closely with Product Management Engineering Distribution Centers (DCs) Product Quality Engineers and our China Quality Consultants to improve efficiencies in quality processes including design
Ensure the execution of company quality goals process and/or business improvement efforts for quality including auditing/assessing supplier qualification process validation new product launch surveillance and control continuous improvement Corrective Action/Preventative Action (CAPA) verification audits warranty parts return analysis and assessing/approving Engineering Change Requests (ECRs) to meet Prides and the FDAs quality system requirements
Serve as the enterprisewide assigned Quality Champion to facilitate focus and drive continual quality improvement (CI Teams)
Update management as to Process/Product and Supplier compliance to requirements through weekly/monthly performance ratings and report findings to management
Work with Purchasing and Engineering to approve acceptable suppliers and/or recommend elimination of poorquality performing suppliers
Develop diagnose and implement quality programs including tracking analyzing reporting and problemsolving using recognized tools such as DMAIC PPAP COPQ FMEA 8D etc.
Acquire and analyze data using appropriate quantitative statistical methods to facilitate process analysis and improvements
Act as a liaison with internal/external customers to measure and improve performance and reduce returns and customer complaints through effective corrective and preventative actions
Work closely with internal/external customers to improve product quality and process controls while assisting them to identify permanent corrective actions to all nonconformities that occur in process or warranty
Continue to work with internal/external customers to improve inprocess yields supporting them with their internal suppliers and quality improvements
Closely monitor all new product launches ensuring all quality disciplines/procedures are in place while meeting corporate quality objectives and promoting corporate wide quality culture
Provide daily weekly and monthly quality summary reports as necessary
Review Returned Product Evaluations
Conduct Device Audits
Conduct annual audits of internal/external facilities and suppliers
Ensure all safety and security rules are strictly observed and any accidents incidents or injuries are promptly reported to management
Complete the Annual CTPAT Security Training
Work effectively with all Pride departments to exceed internal and external expectations
Pride retains the discretion to modify duties and/or assign other duties as necessary
Must be a team player friendly professional detailoriented and honest
Must be a change agent and champion for continuous quality improvement
Must have the ability to:
Multitask problemsolve and prioritize in a fastpaced working environment
Plan develop and execute tactical and strategic quality initiatives
Foster crossfunctional relationships that promote cooperation and consensus decision making
Raise the bar to higher performance objectives
Carry out duties with the utmost integrity
Travel up to 10% of the time internationally as business needs dictate
Lift/push/pull 40lbs.
Must have:
Relentless drive to achieve advancement and continuous improvement
Basic working knowledge of Microsoft Office Word and Excel
Excellent presentation verbal and written communication skills
Strong leadership development and coaching skills
Strong organizational skills to schedule tasks and develop realistic action plans while being sensitive to time constraints and resource availability
Basic statistic process root cause and failure analysis skills
Basic working knowledge of Six Sigma concepts preferred
No experience required
At least 1 year of experience in international manufacturing preferred
At least 1 year of experience in quality management systems including ISO13485 or equivalent preferred
Current or previous successful employment experience with Pride Mobility Products Corporation preferred
Bachelors Degree in Engineering or a related field
Bachelors Degree in Electrical Engineering preferred
American Society for Quality (ASQ) Certification preferred
Six Sigma Green or Black Belt preferred
Must be legally authorized to work in the United States without sponsorship now or in the future
This job description is not intended to be allinclusive
This is a Safety Sensitive position
In exceptional circumstances some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act
Pride Mobility Products/Quantum Rehab is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin physical or mental disability protected Veteran status age or any other characteristic protected by federal state or local law. Pride Mobility Products/Quantum Rehab is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.
If you are a person with a disability a disabled veteran or require a reasonable accommodation or assistance in completing an application for employment please contact our human resources department atx1250.
Full-Time