Inside Sales

Position Overview

Got Sales Skills

Inside Sales Professionals are a talented group of individuals that can discover sales opportunities on a consultative basis and able turn leads into new customers. The Inside Sales Professional will play a key role in expanding our sales activities to support our fastgrowing business. This position requires that the individual primarily handle the front counter sales focusing on customer relationship managing sales of the companys products and services tracking investigating and reporting sales information providing customer service while interfacing with external vendors.

At FBM we believe in doing business with integrity and being the company of choice for both our customers and our team.

Come build your career at an exciting and growing organization within the building materials industry!

Key Responsibilities

• Professional and courteous ongoing contact with customers before during and after a sale.
• Code and input customer orders pricing information and additional data into the computer system.
• Provide excellent customer support through knowledge of our products and their applications.
• Continuously improve and maintain indepth product knowledge.
• Coordinate deliveries with Operations staff.
• Assist walkin customers.
• Handle and resolve customer issues.
• Assist Outside Sales Representatives as needed.
• Maintain effective communication with customers management and Outside Sales Representatives
• Focus on securing the profitable sales opportunity with each customer through excellent selling service and problemsolving.
• Effective at up selling and cross selling
• Coordinate purchase and delivery of special products.
• Maintain stock levels on the sales floor and in the stockroom
• Operate and balance cash register daily
• As needed initiate telephone calls to customers to generate sales
• Respond swiftly and courteously to customer complaints or inquiries
• When required participate in monthly and/or annual physical inventories

• Support our company values in the stated areas of Safety Customer Focus Teamwork Integrity and being the company of choice for both employees and customers

• Able to work 4050 hours per week
• Other duties may be assigned
• Warehouse work which includes forklift experience/training

Requirements

• High school diploma or equivalent required
• 2 years inside sales experience (incoming call preferred)
• Excellent verbal communication skills and telephone manner
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems

• After receipt of conditional offer of employment must be able to pass drug screen/physical/background check.

FBM Benefits

• A friendly and supportive work environment
• Wellmaintained equipment
• Excellent benefits including: Medical Dental and Vision plans 401(k)
• Career growth opportunities

Foundation Building Materials is committed to providing equal employment opportunities to all individuals including those with disabilities. In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws we ensure reasonable accommodations are provided to enable qualified individuals with disabilities to perform the essential functions of their job. If you require an accommodation during the application process or while employed please contact Human Resources for assistance.

Foundation Building Materials is an Equal Opportunity Employer. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are made without regard to race color religion sex sexual orientation gender identity or expression national origin age disability status genetics veteran status or any other characteristic protected by federal state or local law.