Repairs Support Manager
Repairs Support Manager
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Job Description
Permanent
Full time (37 hours per week)
Come and make a real difference as our Repairs Support Manager!
Everyone should have a warm safe affordable home. As our Repairs Support Manager youll play a key role in making this a reality for thousands of people living in our communities.
Leading our repairs administration & scheduling team youll support and inspire your team to provide an excellent customer experience for our tenants. You will make sure that repair and maintenance work in tenants homes is booked in efficiently and costeffectively at a time that works for the tenant. Building good relationships with our tenants and internal teams youll help keep people informed about the work in their homes. Focussing on continuous improvement and with an aim to get jobs done right first time you will measure and report on delivery of your teams objectives.
What youll bring to our team
You will use your skills and experience to manage repair and maintenance works from raising orders to making sure work is completed to the highest standards. Wellorganised with an eye for detail you will lead on administration for our repairs and maintenance team including processing invoices and managing our fleet of vehicles. As a line manager you will support and mentor your team to help them grow and develop skills.
What we are looking for
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Experience in repairs or scheduling servicerelated field with a good understanding of scheduling.
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Experience in managing a team.
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Experienced in office administration and database management.
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An understanding of the social housing sector or closely related field would be an advantage.
Qualifications
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NVQ level 3 or GCSE with Maths and English or equivalent.
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A qualification in database management or business administration would be an advantage.
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Full UK driving licence
Closing date: 30th May 2025
INDHIGH
More about us
Trust isnt a tagline its everything. Its how we build relationships how we make decisions and how we prove day in and day out that we do what we say.
Its also the thing that underpins our core values and sets out what our customers can expect from us and what we expect from our team and the partners we work with.
We want our tenants to know that were here we care and make them feel at home from the moment they step through the door. Its not just about having a home its about finding a place to build a life and feel safe while doing so.
And the same can be said for our team. Two Rivers is a place with purpose where you can be a part of something and make a real difference. Well help you develop and grow in a place where youll find likeminded people and you can truly be yourself.
Warm safe affordable homes are about more than bricks and mortar. Its a feeling of community securing and belonging. So whether youre a tenant living in one of our homes or a member of the team when you join the Two Rivers community youll always feel like Youre Home Now.
Our benefits
Documents
Required Experience:
Manager
Employment Type
Full-Time
