Account Manager - Q225
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Job Description
NOK Human Capital is hiring an Account Manager for one of the biggest multinational Ecommerce companies.
About NOK Human Capital
NOK Human Capital is a leading HR consulting and recruitment firm committed to connecting top talent with exceptional companies across the region. With a focus on integrity quality and longterm partnerships we support organizations in building strong teams that drive sustainable success. At NOK we believe in empowering professionals through opportunity and continuous growth.
About the Role
We are currently hiring an experienced Account Manager (L4) to join our client Amazon/ at their Cairo Corporate Office. This position offers an exciting opportunity to work at the forefront of ecommerce operations providing advanced technical and operational support across financial and accountrelated activities on a highvolume marketplace platform.
Key Responsibilities
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Resolve complex accountrelated issues and manage escalations professionally and efficiently.
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Handle detailed merchant and customer account reconciliations ensuring accuracy and transparency.
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Analyze transaction patterns to detect risks anomalies or unusual activity in the marketplace.
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Provide expert guidance on internal marketplace financial policies and procedures.
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Collaborate with multiple departments to address and resolve crossfunctional operational challenges.
Required Qualifications
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Bachelors degree in Accounting Finance or a related field.
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12 years of experience in ecommerce operations or marketplace support roles.
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Strong proficiency in Microsoft Excel (pivot tables VLOOKUP macros).
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Excellent analytical and problemsolving capabilities.
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Clear and confident written and verbal communication skills.
Preferred Qualifications
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Prior experience working with ecommerce or marketplace platforms (e.g. Amazon eBay).
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Experience in customer or merchant support functions in a fastpaced environment.
Technical Skills
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Advanced Excel skills including:
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Pivot Tables
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VLOOKUP
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Macros
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Soft Skills
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Strong attention to detail and accuracy.
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Excellent time management and organizational abilities.
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Problemsolving orientation with a proactive mindset.
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Effective team player with strong collaboration skills.
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Ability to perform under pressure and manage workload efficiently.
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Clear concise communication across various levels of stakeholders.
Benefits
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Competitive monthly salary.
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Opportunity to gain valuable experience with a global ecommerce leader.
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Fastpaced dynamic work environment with crossfunctional collaboration.
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Career development support and visibility through NOK Human Capital.
Interested in joining one of the worlds most innovative companies
Apply now to become part of a highimpact team driving financial accuracy and operational excellence in the ecommerce industry.
Employment Type
Full Time
