Customer Service & Sales Representative
Customer Service & Sales Representative
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Job Description
Job Title: Customer Service & Sales Representative
Contract Details: This is a fulltime permanent position with a competitive salary and benefits package.
Job Summary:
We seek a highly motivated and skilled Customer Service & Sales Representative to join our team. In this role you will be responsible for providing exceptional customer service and driving sales growth for our clients in the health and care products industry. You will be the first point of contact for our customers and will play a crucial role in building and maintaining strong relationships with them.
Key Responsibilities:
Respond to customer inquiries and resolve issues in a timely and professional manner
Identify and understand customer needs and recommend products or services that best meet those needs
Process orders and ensure accurate and timely delivery of products or services
Build and maintain strong relationships with customers to promote loyalty and retention
Meet or exceed sales targets and contribute to overall company growth
Collaborate with team members to continuously improve customer service and sales processes
Keep uptodate with product knowledge and industry trends to better serve customers
Provide feedback to management on customer concerns and suggestions for improvement
Qualifications:
Minimum of 1 year of experience in customer service and sales experience with health products is a plus
Excellent communication and interpersonal skills
Strong problemsolving and decisionmaking abilities
Ability to work in a fastpaced and dynamic environment
Fluency in English and Spanish is required
Experience in a call center or sales environment is preferred
Technical Requirements:
1. Minimum 8GB RAM
2. Minimum 6th gen processor (i3 8GB RAM) (i5 8GB RAM) (i7 8GB RAM) / Ryzen 3000 series or newer
3. 10MB Download and 5MB Upload Speed
4. Must have USB Headsets
5. Must have a LAN Cable connection
Schedule: 8 hours a day with 1 hour of lunch break Weekends required. Between 5:00 AM to 5:00 PM Pacific Time (PST)
Join our dynamic and growing team at Grupo Noa International and contribute to our organizations success by finding the right talent to help us achieve our goals.
*** IMPORTANT NOTICE ***
- The interview must be held from the location you will be working from and the equipment you will be using. If you pass the interview then our IT department will need to do a PC check. Your interview will be held through a video call so please wear business attire.
Employment Type
Full Time
