Instructional Designer
Instructional Designer
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Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Instructional DesignerWhat does an Instructional Designer do
The Instructional Designer is responsible for the planning design and implementation of learning opportunities for financial product and service software offerings. Youll work with Product and SMEs to determine the audiovisual content needs for our products. Youll work with the eLearning specialists on the team to develop and promote course creation standards. You will partner with SMEs to translate complex information into simple polished and engaging eLearning or Micro Learning courses simulations and videos. You should possess a background in adult learning theories leadership verbal communication skills and demonstrated ability to work in a fastpaced development environment.
What you will do:
- Support strategy for planning creation management and deployment of content.
- Effectively communicate and collaborate with other content creators SMEs and stakeholders to ensure a unified tone style and voice across all content.
- Create revise/maintain eLearning and Microlearning materials.
- Work with project team to design and develop SCORM compliant eLearning courses.
- Apply productspecific knowledge using skills in graphic design instructional design writing and editing.
- Manage all aspects of the development and project lifecycle.
- Analyze and translate technical and functional designs into userfriendly client learning material.
- Master the department selected style guides and department procedures.
- Identify requirements scope and estimation of work.
- Determine timeline and reporting progress to project sponsor (Product Manager/Product Owner).
- Utilize online resources (e.g. applications databases and test environments).
- Transform complex unorganized or unstructured data into usable information.
- Manage every aspect of the daily work associated with a project.
- Create final content for clientfacing training and documentation.
- Outline proposed deliverables or indicate where existing deliverables will change.
- Ability to interact with various levels of an organization.
What you must to have:
- Minimum of twothree years of experience with eLearning development tools including Camtasia Captivate and Articulate 360.
- Minimum of twothree years of experience using instructional design methodology.
- One or more year experience formulating eLearning strategy for product offerings.
- Ability to demonstrate content analysis modeling design and structured writing.
- Experience with screen capture and screen editing tools for importing into other sources (Flare Word PowerPoint).
- Strong verbal and written communication skills.
- Ability to participate in Agile meetings and translate initiatives to training impacts and requirements.
What would be great to have:
- Minimum of twothree years of experience with cognitive adult learning theories.
- Experience with Learning Management Systems specifically Cornerstone.
- Related banking industry experience in platforms banking applications payments or online financial solutions.
- Bachelors degree in Instructional Design Technical Communications Professional Writing English or Journalism preferred.
- Equivalent work experience or instructional design certification may be substituted for a degree.
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the stepbystep profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Employment Type
Full-Time
