Client Support Administrator
Client Support Administrator
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Job Description
The Company
Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 250 employees across six states. The firm prides itself not solely on its superior legal product but also on its innovative approach to business and problem solving. We offer a fresh fastpaced energy with a startup vibe.
The Position
We are actively looking for an experienced Client Support Administrator to join our team and assist with client communications and escalations. This individual will function as an extension of the firm and will communicate directly with firm clients to relay critical information and timeline data.
Responsibilities:
- Ensure accurate completion of BFKS and Tempo workload steps on a daily basis
- Manage firm to expected internal and client milestones and timelines for allocated cases
- Serve as the single point of contact for numerous firm clients
- Maintain and improve client relationships to drive referral growth
- Escalate pressing timeline issues where appropriate
- Produce case level reports for client review
Requirements:
- Minimum of 5 Years experience in the default services industry
- Minimum of 2 Years experience with BFKS Tempo and other client communication portals
- Tech savvy
- Willingness to ask question and get hands dirty
- Team player looking to be a part of something great
- Superior written and verbal communication skills
Compensation/Benefits
We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical dental vision flex spending 401k and gym/fitness membership reimbursement.
ADA Compliance
Consistent with the Americans with Disabilities Act (ADA) it is the policy of Friedman Vartolo LLP to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability unless such accommodation would cause an undue hardship for Friedman Vartolo LLP. If you require a reasonable accommodation to complete a job application preemployment testing a job interview or to otherwise participate in the hiring process please contact Recruitment at to request an accommodations.
Location
Remote
Required Experience:
Unclear Seniority
Employment Type
Full-Time
