Solutions Architect - Technology Operations
Solutions Architect - Technology Operations
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Job Description
Location: Bristol
In this position youll be based in the Bristol office for a minimum of three days a week with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at give you a world of potential
Computershare have a very exciting opportunity for a Solutions Architect to join our team in Bristol.
Why is this role exciting when there are so many other Architecture positions in the market Well there are a few things that make this role stand out:
- You will be working within a global department reporting directly to our new Chief Architect.
- We offer continuous training and development opportunities.
- Our Issuer Services team is currently undergoing a business wide digital transformation so its truly an exciting time to join.
Interested Keep on reading to find out a bit more about what youll be doing and the type of person that were looking for.
A role you will love
As one of our Solutions Architects be responsible for designing and overseeing scalable integrated technology architectures that enhance customer engagement across voice and digital channels.
Within this role you will be collaborating with cross functional teams both within technology and the wider business to ensure operational efficiency.
Some key responsibilities include:
- Defining technical roadmaps guiding platform integration (IVR WFM omnichannel routing).
- Understanding organisational objectives and external drivers for example legislation or financial constraints.
- Working with others to develop business and technical strategies.
- Building excellent relationships with senior stakeholders across multiple business or technical areas in the organisation.
- Providing solution design and architecture delivery.
- Collaborate across business and technical teams to ensure smooth compliant integrations that deliver strategic value.
What will you bring to the role
As youve probably gathered by now we are looking for somebody with a real passion for Architecture & Technology and will have the ability provide excellent architectural direction to our teams.
With this role being a key part of our Architecture team you will be experienced in managing and building excellent stakeholder relationships with people at all levels.
Other key skills required for the role include:
- Significant experience in a Solutions Architect role.
- Experience in Cloud Architecture Data Integration & security.
- Good understanding of Data Architecture and implementation patterns.
- Demonstrable experience in working closely with delivery teams providing design and delivery assurance.
- Excellent knowledge & experience in using TOGAF.
- Experience in Cloud Technologies (Azure).
- A deep expertise in call centre solutions particularly Genesys and customer communications platforms.
If this sounds like just the role youve been looking for be sure to apply today!
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company and youll receive a company contribution as well.
Extra rewards ranging fromrecognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and closeknit community with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare visit
Employment Type
Full-Time
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