Assistant Registrar â External Credit
Assistant Registrar â External Credit
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Job Description
About the Opportunity
This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
JOB SUMMARY
The Assistant Registrar for External Credit is responsible for maintaining credit applied to students from external sources the external credit institution database and course equivalencies. The Assistant Registrar upholds University external credit policies course equivalency standards and accreditation requirements. Utilizing their knowledge of grade and domestic and international transfer credit evaluation they advise the Study Abroad Admissions and colleges on best practices regarding credit and grade conversions for external institutions. The incumbent assesses the impact of changes to external credit on the students curriculum and the systems. Attention to detail data and problemsolving skills are essential for troubleshoot potential student credit issues and errors that occur in the external credit bridge to the student system.
Assistant Registrar responsibilities include:
- Execute and refine operational workflows within their unit regarding external credit for students including external credit study abroad and lifelong learning credit while upholding the university external credit policies and standards.
- Maintain the external credit database with faculty evaluated study abroad courses into the external credit database.
- Develop a collaborative meaningful actionoriented and overall productive partnership with Admissions Study Abroad faculty and other stake holders to assess external institutions accreditation credit and grade systems to ensure an accurate evaluation for students. Consult with faculty on questions regarding institutions or courses.
- Supportthe external credit intake for special student cohortsand study abroad credit. Manage external credit petitionsexternal credit exceptionsand serve as the main contact for Faculty Advisors and departments to resolve external credit and external credit equivalency issues.
- Ensure continuous process improvement integrity documentation and compliance standards are met within the unit. Leverage data and analytics to provide datadriven recommendations and solutions.
- Model and drive operational excellence in individual contributing staff and unit peers to meet business critical organizationwide processes and tasks. Contribute to registrar and network projects and task forces; participate in discussions regarding current and future trends in opportunities and challenges related to student records and external credit and other related topics as they develop.
MINIMUM QUALIFICATIONS
- Bachelors degree is recommended.
- Minimum 12 years of working with student external or transfer credit.
- Demonstrated ability to manage and deliver operational recurring workflows for student records or external credit.
- Experience with a student information system Banner preferred.
- Demonstrated ability to support diverse constituents through shifting workloads and priorities.
- Experienced analytical and creative thinker who when solving problems understands the impact across the student systems and leverages relationships to get buyin and support for solutions and enhancements with a focus on root cause analysis and solutioning.
- Experience in executing individual and team performance goals supporting an efficient and rewarding employee experience to assist in recruiting and retaining a highperforming peers and team.
- Demonstrated proactive and consultative customer and student service orientation.
- Familiarity with state and federal laws such as Compliance/Criminal Offender Record Information (CORI) and Family Educational Rights and Privacy Act (FERPA); experience working in partnership with a general counsels office; experience with and knowledge of governmental and accrediting agencies.
- Knowledge of operational and project best practices systems policies and procedures in a fastpaced complex and dynamic setting including strong analytical skill and data management.
- Can effectively communicate established tasks timelines objectives; communicates to their crossfunctional stakeholders and team the context of their to communicate with clarity and confidence; ensures that teams across initiatives understand the context of their work and how it interacts with larger team goals
KEY RESPONSIBILITIES & ACCOUNTABILITIES
1) Maintain the external credit/study abroad database with faculty evaluated institutions for accreditation external creditability of credits grading systems contact hours and other academic with Admissions and GEO staff to ensure best practices are followed.(35%)
2) Process external credit petitions and study abroad credit and grades for returning closely with the college advisors and the GEO staff to ensure students have the proper grades and equivalencies to be added to Banner.(35%)
3) Assist with processes for pathway students which may include reviewing course equivalencies loading students creating course sections and assisting with grading students. (15%)
4) Support the team with projects testing and processing as the time of year dictates. (15%)
Position Type
Academic AdministrationAdditional Information
Northeastern University considers factors such as candidate work experience education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical vision dental paid time off tuition assistance wellness & life retirement as well as commuting & transportation. Visit for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race religion color national origin age sex sexual orientation disability status or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
107SExpected Hiring Range:
$52820.00 $74607.50With the pay range(s) shown above the starting salary will depend on several factors which may include your education experience location knowledge and expertise and skills as well as a pay comparison to similarlysituated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
Employment Type
Full-Time
