Region Manager - Commercial Broker Team
Region Manager - Commercial Broker Team
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Job Description
- Be a leader by example in your strong customer advocacy and experience focus.
- Manage and grow a robust broker network portfolio and the clients they bring.
- Join a world class leadership team enabling a new team of outstanding bankers.
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In the role of Region Manager you will jointhe Commercial Broker team thats doubling down on winning together!
Each day youll go above and beyond to:
- Use your sales skills strategically to meet targets including operational objectives as well as customer employee and financial aspects
- Drive sales through customer conversations and to improve the Customer Experience People Engagement and Enablement while developing stakeholder relationships
- Monitor maintain and control optimal business resource capacity to effectively deliver operations to meet customer demands including forecasting future resource requirements and initiating actions to improve sales and ensuring Sales Leads coach staff in the application of these principles
- Ongoing coaching mentoring and support of direct reports to ensure they have the skills and knowledge to perform their role to take ownership of their business as well as be compliant with FSRA requirements and external legislation in a professional and ethical manner
Were looking for the best and brightest to deliver the best for our customers. Youll need:
- Demonstrable experience in business banking with highly developed technical expertise including NAB systems
- A good understanding of thirdparty broker structure ideally gained through direct experience managing a book of thirdparty relationships
- Strong experience in motivating and leading high performing teams within an operational banking environment
- Outstanding customer service and sales strategy and stakeholder management with good sensitivity to consistency
- The ability to meet deadlines and perform under pressure and work within a successful and engaged team
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. Thats why we have built a culture of equity and respect where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment where all NAB colleagues unique backgrounds and identities are understood respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process and accessibility please visit To discuss adjustment requirements please contact the NAB Careers team via (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
Required Experience:
Manager
Employment Type
Full Time
