Departmental Technician 7-E9- Enrollment Services Section
Departmental Technician 7-E9- Enrollment Services Section
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Job Description
Job Description
- The MDHHS mission is to provide opportunities services and programs that promote a healthy safe and stable environment for residents to be selfsufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity respect and fairness. For more information please visit ourMDHHS Diversity Equity and Inclusion Plan.
This position will be responsible for reviewing and responding to billing issues for individuals that have been or are currently eligible for Michigan Medicaid Assistance Programs. This position will also assist with the review and response to both verbal and written complaints or issues utilizing Medicaid covered services. Must be familiar with the various eligibility and provider manuals and specific MDHHS and contractor computer systems for record keeping and resolution of reported issues.
Position Description
Job Specification
To be considered for this position you must:- apply for this position online via NEOGOV; click on Apply in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
- relevant experience and/or education referred to in supplemental questions must be documented in resume transcript and/or application to allow for accurate screening.
- attach a resume identifying specific experience and dates of employment. Dates of employmentshould include month and year and hours per week.
- attach a cover letter.
- if applicable attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept webbased internet or copies of unofficial transcripts. Official transcripts provide the name of the institution confirmation that a degree was awarded and on what date and the registrars signature.
Required Education and Experience
Education
Possession of a high school diploma or a GED Certificate.
Experience
Departmental Technician 7One year of experience performing experiencedlevel administrative support activities equivalent to the 7level in state service.
Departmental Technician 8One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
OR
One year of experience performing administrative support activities equivalent to the 8level in state service.
Departmental Technician E9Two years of experience as a technician or paraprofessional including one year of experience equivalent to the intermediate level in state service.
OR
One year of experience performing advanced secretarial or supervisory administrative support activities equivalent to the 9level in state service.
Alternate Education and Experience
Departmental Technician 7
Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.Departmental Technician 8Possession of a Bachelors degree may be substituted for the experience requirement.Departmental Technician E9Possession of a Bachelors degree and one year of jobrelated experience may be substituted for the experience requirement.Additional Requirements and Information
This position is being reposted. If you applied previously there is no need to apply again.
The physical location of this position is 400 S. Pine St. Lansing MI. Based on operational needs and within established limits remote work and alternate or hybrid work schedule requests for this position may be considered.
Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.
Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely employees will be responsible for providing other components of a remote office at their own expense including:- A secure work location that allows privacy and prevents distractions.
- A highspeed internet connection of at least 25 Mbps download and 5 Mbps upload.
- Suitable lighting furniture and utilities.
If you previously held status in this classification and departed within the last three (3) years please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.
As a Condition of Employment:this position requires successful completion of a background investigation and a criminal records check.
TheDepartment of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.
For information about this specific position please email Please reference the job posting number in subject line.Follow us onLinkedInfor more job opportunities!
MDHHSJobs #MDHHSjobs #Veteranfriendly #Careerswithpurpose #CommunityHeroes
MDHHS is proud to be a Michigan Veterans Affairs Agency (MVAA) Gold Level VeteranFriendly Employer.
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes please contact the ADA coordinator for the agency that posted this position vacancy.
Required Experience:
IC
Employment Type
Full-Time
