Manager, Technical – Ride & Show - Universal Epic Universe

Universal Orlando Resort believes inperson collaboration is key to our success. Many of our Team Members work in a hybrid capacity contributing from the workplace a minimum of three days per week. There are also roles that require being onsite full time. Limited remote opportunities may be available within specific departments. Youll learn more about this during the recruitment process.

JOB SUMMARY:

Manages the mechanical controls and animation maintenance activities in area of responsibility for third shift (night shift). Assists with oversight of all routine capital and expense budgeting and sets direction and priorities of all maintenance functions for the area of responsibility. Manages and leads supervisors on continuous improvement personal development and administration in area of responsibility. Oversees system and component design changes directs the activities of outside vendors and construction for all attraction additions and/or modifications. Oversees revises and implements the preventative and predictive maintenance programs to ensure increased operational readiness and show quality. Manages and administers the annual inspection of all attractions in area of responsibility.

MAJOR RESPONSIBILITIES:

• Reviews with staff annual preventative and predictive maintenance plans to ensure the capital investment is kept in like new condition. Sets improvement goals for the department gives direction to ensure goals are met and communicates all goals to the team. Work is primarily for 3rd shift operation in area of responsibility.
• Sets the priorities and oversees any modifications and/or engineering modifications to ensure timely completion of tasks. Analyzes operational performance of the attractions and manages priorities of maintenance activities.
• Supervises and leads training and development of all direct reports in assigned area. Administers development plans on a regular basis and as required. Manages schedules and personnel records for direct reports. Ensures compliance to all Universal Orlando policies and procedures. Ensures safety is the top priority of assigned area.
• Ensures operational throughput requirements are supported on a nightly basis. Coordinates work efforts with operational needs of the attractions working directly with all affected departments to ensure the highest level of customer service.
• Ensures all areas of responsibility are in compliance with ASTM F24 guidelines as well as original manufacturers requirements
• Assists with building and managing routine budget for responsible area to include all expenses needed to achieve goals. Monitors overtime for responsible area ensuring only used when necessary. Assists with building capital and expense plans for responsible area as required.
• Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

• High school degree or GED is required
• Technical school preferred
• Associate degree in General Education or Technology preferred
• Bachelors degree in (Mechanical/Electrical Engineering) preferred

EXPERIENCE:

• 7 years theme park Maintenance is required.
• 3 years supervisory experience is required.
• 2 years assistant manager ride and show experience is preferred;
• or equivalent combination of education and experience.

CERTIFICATIONS LICENSES REGISTRATIONS:

• NAARSO level 1 certification is required
• NAARSO level 2 certification is preferred

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando viaemail the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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