Transitional Housing Program Coordinator
Transitional Housing Program Coordinator
Posted on :
10-05-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 52000 - 55000
Vacancy
1 Vacancy
Posted on :
10-05-2025
Job Description
Job Title: Transitional Housing Program Coordinator
Reports to: Director of Housing
FLSA Code: Full time Exempt with benefits
Hours: 40hour workweek; flexible schedule that includes night and weekend work
Program Area: Adult Service Network (ASN)
Location: Adult Center
Womens Center 3330 W. Carroll Ave Chicago IL 60624
Mens Center 402 N. St. Louis Ave Chicago IL 60624
We Are Breakthrough Adult Service Network
Breakthrough offers a new model for homeless services. We are intentional about treating every person in need with dignity and respect so they receive much more than a bed to sleep inthey receive the tools necessary to achieve selfsufficiency.
Breakthroughs women and mens transitional housing shelter first aim to meet immediate needs of food and shelter through our kitchens onsite laundry and showers. Guests then receive onsite primary and mental health care employment training and housing search assistance and placement.
POSITION SUMMARY
Reports to: Director of Housing
FLSA Code: Full time Exempt with benefits
Hours: 40hour workweek; flexible schedule that includes night and weekend work
Program Area: Adult Service Network (ASN)
Location: Adult Center
Womens Center 3330 W. Carroll Ave Chicago IL 60624
Mens Center 402 N. St. Louis Ave Chicago IL 60624
We Are Breakthrough Adult Service Network
Breakthrough offers a new model for homeless services. We are intentional about treating every person in need with dignity and respect so they receive much more than a bed to sleep inthey receive the tools necessary to achieve selfsufficiency.
Breakthroughs women and mens transitional housing shelter first aim to meet immediate needs of food and shelter through our kitchens onsite laundry and showers. Guests then receive onsite primary and mental health care employment training and housing search assistance and placement.
POSITION SUMMARY
The Program Coordinator works as part of a team and independently to provide assistance to individuals seeking homeless intervention services through Breakthroughs programs. The Program Coordinator has basic responsibility for shelter shift coverage crisis intervention and supervision of Program Assistants employed in the Mens/Womens Center.
ESSENTIAL RESPONSIBILITIES/FUNCTIONS
- Plan and organize evening programming through the trauma informed lens with individual restoration of guests as the goal
- Supervise manage train and coordinate the activities of all assigned staff using approved performance management processes and policies
- Oversee the monthly house meetings with guests
- Ensure proper documentation and adherence to Breakthroughs policy and procedures regarding guest interactions
- Enter participant information into the ECM/HMIS database in a timely matter and update as needed in accordance with Breakthrough Urban Ministries established guidelines
- Ensure data is collected and input into database properly and make updates & corrections as needed
- Prepare and submit reports to supervisor as required
- Attend all required staff meetings and development sessions
- Provide crisis intervention safety planning grievance resolution and resource information to guests
- Meet with individual guests to support case management efforts
- Assist with developing contracts for guests with positive alcohol and/or drug testing results
- Work with Behavioral Health Coordinator to plan lead and organize SA groups including NA/AA
- Perform other duties as assigned
Demonstrated Values
- Independently follows agency policy and procedures
- Follows through with commitments including meeting established timelines
- Identifies and resolves difficult issues
- Project a professional image to all internal and external customers ensuring proper grooming
- Promote customer care through all actions and behaviors
- Works effectively with diverse staff communities and population served
- Maintain a high degree of sensitivity tact and diplomacy during stressful situations.
- A passion for the mission of Breakthrough
QUALIFICATIONS
- Minimum of two years supervisory experience
- At least one year of directly related experience or minimum of 3 years of customer service experience
- Counseling or life coaching experience desired
- Should have experience working with individuals dualdiagnosed
- Must possess an accurate and informed understanding of cultural and urban realities especially as related to the homeless population
- Knowledge of standard case management protocols
- Experience with Microsoft Office as well as the willingness to become proficient in other software packages and programs
- Good interpersonal oral and written communication skills
- Prepare accurate reports.
- Must possess an accurate and informed understanding of cultural and urban realities especially as related to youth families poverty and community development
- Must have a valid drivers license
KNOWLEDGE SKILLS & ABILITIES
- Ability to demonstrate punctuality strong interpersonal skills professionalism and problemsolving skills
- Ability to demonstrate initiative and follow through and be comfortable working in a changing environment.
- Ability to maintain confidentiality
- Maintain a high degree of sensitivity tact and diplomacy during stressful situations.
- Project a professional image to all internal and external customers ensuring correct grooming
- Ability to use initiative discretion and independent judgment in making decisions
- Promotes customer care through all actions and behaviors
- Demonstrates willingness to consistently improve work performance through their relationship and guidance
- Must be willing to grow in areas of personal development
- Establish and maintain effective working relationships with stakeholders
SUPERVISION
- Transitional Housing Program Assistants
- Direction received from the Director of Housing
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
Work Environment
While performing the duties of this job the employee will work in a multipurpose facility and/or outdoors and thus will be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate but can be high depending on the activities in the facility.
Physical Demands
While performing the duties of this job the employee is frequently required to walk and/or sit; use hands and fingers to feel objects tools or controls reach with hands and arms; balance; stoop; regularly talk or hear. The employee must be able to bend stoop pull lift as well as have overhead extension of arms. Must be able to stand for long periods of time; be able to lift carry or move at least 50 pounds. Must adhere to proper handling and lifting techniques. Specific vision abilities required by the job include close vision distance vision peripheral vision depth perception and the ability to adjust focus.
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions
Equipment Used
The employee will generally use general office equipment including but not limited to telephone computer calculator copier overhead projector paper shredder paper cutter and filing systems.
Safety Requirements
Prior to the first day of work must complete a criminal background and sex offender clearance
BENEFITS
- Medical We offer group medical benefits through UnitedHealthcare to fulltime employees. You have the option of choosing between a PPO or HMO plan. We pay the full cost of an employee single coverage. There is a cost per pay period for coverage for family (i.e. employee plus spouse; employee plus child(ren) or employee plus spouse and child(ren).
- Dental We offer group dental benefits through UnitedHealthcare to fulltime employees. You have the option of choosing between a PPO or HMO. This is an employee paid benefit.
- Vision We offer group vision benefits through UnitedHealthcare to fulltime employees. This is an employee paid benefit.
- Life Through UnitedHealthcare we offer fulltime employees term life insurance to the employees family in case of death. The cost of this benefit is paid fully by the organization.
- Short and longterm disability If you become disabled UnitedHealthcare provides both shortterm and longterm disability insurance to fulltime employees. The cost of this benefit is paid fully by the organization.
- 401 (k) Plan We offer a 401(k) plan which is a taxdeferred annuity to assist fulltime employees in planning for retirement. We match 50% of your contribution up to a total of 3% of your base salary.
- Section 125 Plan (FSA)Through TASC we allow fulltime employees to make contributions toward premiums for medical insurance outofpocket medical expenses dependent care expenses and/or transit and parking on a before tax rather than an after tax basis.
- Vacation Days Fulltime employees in this position are eligible to accrue vacation days at a rate of 6.67 13.33 days per month based on tenure with the organization.
- Personal Days Fulltime employees in this position are eligible for up to 3 personal days annually prorated in year one.
- Sick Days Fulltime employees in this position are eligible for up to 10 sick days annually prorated in year one.
COMPENSATION
$52000$55000
Required Experience:
IC
Employment Type
Full Time
Key Skills
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