Course Support Coordinator (Hybrid)
Course Support Coordinator (Hybrid)
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Job Description
About the College School or Department
The College has over 500 tenurestream faculty over 400 other academics and 300 nonacademic staff in approximately 40 academic departments and programs a student population of 4600 undergraduates and 1300 graduate students spread across 27 academic buildings (850000 nsf). The overall college budget exceeds $400M and total research expenditures by Arts and Sciences investigators exceed $100M.
About the Office or Unit
The Opportunity
This positions start date is August 1 2025. The Mathematics Course Support Coordinator is fulltime at 39 hours per week and approx. 10 months of the year (approx. August 1 May 31) and requires occasional evening and weekend hours for prelims and finals and evening events.
As our Course Support Coordinator you will provide specialized and extensive support to a variety of math courses and general administrative support to faculty staff and students in the department including but not limited to:
- Initiating and maintaining online course information/updates in Canvas (course management system) course websites Student Disability Services systems Faculty Center.
- Coordinating special needs cases (overtime/make up exams) academic integrity cases; coordinating exam/grading sessions TA meetings review sessions.
- Administrative preparation of course materials coordinates/tracks course logistics all while using a high degree of confidentiality and discretion.
- Providing support for department events as needed.
- This position requires occasional evening and weekend hours for prelims and finals.
Core business hours for the Mathematics department are Monday through Friday 8:00AM to 4:30PM. This position offers flexibility for start and end times as long as the office is covered between the core business hours. This is typically a hybrid position with 3 days in the office 2 days remote with some flexibility required to cover occasional prescheduled evenings and weekends for preliminary and final exams and evening events. And in order to ensure mutual success wed like for you to be on campus Monday through Friday during your orientation and onboarding period which will be mutually agreed upon by you and your supervisor.
What We Need
- A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.
- Associates Degree with 24 years of experience or equivalent combination of education and experience.
- Excellent communication organizational and interpersonal skills required.
- Must be detailoriented and demonstrate sound judgment.
- Exceptional customer service skills and ability to handle competing priorities required.
- Demonstrated ability to work independently and as a member of a team.
- Ability to work effectively with a diverse group of individuals including faculty staff students and visitors.
- Must project a professional image and demonstrate the ability to diplomatically handle a wide variety of situations.
- Technically adept using a variety of business or technical programs to complete information management or production tasks (Microsoft suite Faculty Center Canvas).
- Experience in and/or demonstrated commitment to supporting diversity equity access inclusion and wellbeing.
Success Factors
You will be considered a competitive candidate if you:
- Take ownership of your work with good judgment to know when and how to escalate issues when necessary.
- Are a diplomatic communicator with experience that has informed your fair and equitable approach to responding to your customers including students and faculty.
- Enjoy engaging your technical skills to explore and leverage tools and technology to figure out better and different ways of keeping track of work and information efficiently.
Rewards and Benefits
- This position is eligible for a hybrid work arrangement. Employees typically perform this role remotely 2 days per week and oncampus 3 days per week. The university reserves the right to modify suspend revoke or terminate the hybrid work arrangement at any time.
Cornell receives national recognition as an awardwinning workplace for our health wellbeing and sustainability.
- Our benefits programs include comprehensive health care options generous retirement contributions access to wellness programs and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits Working at Cornell.
- Our leave provisions include health and personal leave three weeks of vacation and 13 holidays: Martin Luther King Jr. Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving and the day after and an end of the year winter break from December 25January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off Working at Cornell
- Cornells impressive educational benefits include tuitionfree Extramural Study and Employee Degree Program tuition aid for external education and Cornell Childrens Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits Working at Cornell
- Follow this link to learn more about the Total Rewards of Working at Cornell:Total Rewards Working at Cornell.
Visa sponsorship is not available for this position.
Cornell is an equal opportunity employer. For more information click here.
University Job Title:
Student Services Asst IVJob Family:
Student ServicesLevel:
DPay Rate Type:
HourlyPay Range:
$24.91 $28.95Remote Option Availability:
HybridCompany:
EndowedContact Name:
Carolyn ChowJob Titles and Pay Ranges:
NonUnion Positions
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline
To learn more about Cornells nonunion staff job titles and pay ranges see Career Navigator.
Union Positions
The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornells union wages see Union Pay Rates.
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Employment Assistance:
For general questions about the position or the application process please contact the Recruiter listed in the job posting or email .
If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process you are encouraged to contact Cornell Universitys Office of Institutional Equity and Title IX at voice (607)or email at .
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Notice to Applicants:
Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.
EEEO Statement:
Cornell Universitys history of diversity and inclusion encourages all students faculty and staff to support a diverse and inclusive university in which to work study teach research and serve. No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving but not limited to such factors as race ethnic or national origin citizenship and immigration status color sex pregnancy or pregnancyrelated conditions age creed religion actual or perceived disability (including persons associated with such a person) arrest and/or conviction record military or veteran status sexual orientation gender expression and/or identity an individuals genetic information domestic violence victim status familial status marital status or any other characteristic protected by applicable federal state or local law.
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. Qualified protected veterans as defined in the Vietnam Era Veterans Readjustment Assistance Act (VEVRRA) and qualified disabled individuals with disabilities under Section 503 of the Rehabilitation Act have rights in the application process and in employment under federal law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.
Required Experience:
IC
Employment Type
Full-Time
