Sr Relationship Manager, CTS
Sr Relationship Manager, CTS
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$ 95600 - 162400
1 Vacancy
Job Description
About Northern Trust:
Northern Trust a Fortune 500 company is a globally recognized awardwinning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity. With more than 130 years of financial experience and over 22000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.
About the Asset Owner Segment Americas
This segment is part of the Asset Servicing Division responsible for roughly half of Northern Trusts total global assets under custody as well as newly formed innovative businesses such as Northern Trust Front Office Solutions. This segment focuses on missiondriven asset owners across the Americas primarily financial institutions endowments foundations corporations pensions multinational entities and insurance companies. This is an opportunity to transform how we serve our clients partners and stakeholders by leveraging the invaluable assets which exist within our people and our products and applying discipline to client management and drive business growth.
Our vision: To be THE marketleading partner of choice in the asset owner segment through innovative products unparalleled service impeccable operational outcomes and unyielding integrity and alignment to our clients.
We cannot do this without putting culture at the core. Our people our behaviors the decisions we make all influence the ability to achieve success.
Working Model: Hybrid We have a balanced hybrid working model to ensure you get the flexibility you need and the successful candidate will spend their time between working in the office and working from
Major Duties:
- Acts as the technical/industry expert in managing the delivery of custody services for retail bank and independent trusts clients.
- Analyzing client needs recommending improvements and assessing the impact of any newly recommended or additional financial services.
- Acts as key consultant to senior client contacts assisting in formulation of policy recommendations redesign of processes and creative problem solving.
- Facilitates planning sessions to develop new solutions to client needs.
- Anticipates or creates opportunities for enhancing client relationships through new products or services or increased consulting activities.
- Manages complex custody client relationships for the retail bank and independent trust company channel for Northern Trust.
- Ensures overall client satisfaction by facilitating efforts of service team coordinating resources to ensure timely delivery and issueresolution and effectively communicating client concerns/needs to partners.
- Educates client on emerging issues regulatory and tax changes and the general financial environment.
- Translates the impact on client activities and how it relates to bank services.
- Cross sells bank products/services and leads the development of new solutions to client needs.
- Coordinates presentations brings in experts when appropriate closes the sale ensures smooth delivery of new services and communicates emerging needs.
- Manages client profitability.
- Understands competitive environment and anticipates and identifies opportunities develops pricing strategies and works with team to enhance profitability.
- Recommends new services and products with an awareness of organizational implication of these decisions.
Knowledge:
- Knowledge of trust and asset services and business segmentspecific issues usually acquired through work experience is required to manage complex client relationships.
- Knowledge of general finance and portfolio management concepts usually acquired through formal education or experience is needed to consult on client needs.
- Skills in negotiation leadership delegation and sales are necessary to service the client relationship.
Experience:
- 1015 years in financial servicing; minimum 5 years in trust and asset services.
- Experience working with Bank and Trust clients wealth management trust accounting platforms investment operations would be highly valuable in this role.
Salary Range:
$USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension) health and welfare benefits (medical dental vision spending accounts and disability) paid time off parental and caregiver leave life & accident insurance and other voluntary and wellbeing benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Working with Us:
As a Northern Trust partner greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve!Join a workplace with a greater purpose.
Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies! Build your career with us andapply today.#MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at .
We hope youre excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Required Experience:
Manager
Employment Type
Full-Time
