Position: Sr. Business Systems Analyst Location: Brea CA Duration: One year plus contract
Exciting opportunity in the Los Angeles CA area (North Orange County) for a Business Systesm Analyst.The candidates must have strong Property and Casualty Insurance background (auto and home).
Project Overview The B2C (businesstoconsumer) team supports various customer facing applications and works directly with business partners to understand their functional and technical requirements to engineer solutions focused around customer experience and customer relationship management.
Required experience:
5 years professional experience as a business systems analyst
Property & Casualty insurance experience
Experience interpreting and writing Use Cases Functional Requirements Screen Specs Mockups Process flows and User Manuals
Technical proficiency with the ability to understand data flows and the flow between complex integrated systems.
Proficient in working directly with business executives to understand business processes gather & document requirements to implement system changes that meet business needs.
Outstanding organizational troubleshooting and communication skills both written and verbal in both technical and nontechnical forums.
Able to effectively work with remote users via phone email WebEx and other virtual collaboration tools.
Able to work in a fastpaced environment with flexibility to meet continuously changing priorities
Able to multitask meet deadlines and stay calm under pressure
Experience collaborating with Development and QA teams in a process oriented organization
Workflow Design and Development for Sales and Service
Perform various testing and QA functions as necessary and lead User Acceptance Testing and User Training
Experience working on CRM systems and with Security Vulnerabilities
Able to collaborate with business and technical resources to make recommendations on how to improve the overall customer experience for the telephony system
Please submit resumes to with the following information ASAP: Tel. numbers : Email address: Availability Date upon confirmation: Current Location: Number of years of experience as a BSA: P&C experience: Your hourly rate( CTC or W2): Two professional references (Management level): Your LinkedIn link:
Mary Avikians Client Services Manager JBA International LLC 1192 N. Lake Avenue Pasadena CA 91104 Direct: Email:
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