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You will be updated with latest job alerts via emailOur team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
The Pharmacy Manager manages the daily departmental operations and clinical services interprets physicians prescriptions and compounds and dispenses medications within regulatory guidelines. Consults with customers regarding the use of medications and potential drug interactions; counsels customers and handles complex problem resolution. This position is categorized as compliance critical and as such requires and is assigned specific responsibility for ensuring continual and proper compliance with all division corporate and regulatory requirements.
Location: Erie County Health Department Cleveland Ohio
Hours: Monday to Friday 9am to 5pm
Responsible for managing daytoday pharmacy operations.
Oversees and assists in the procurement and dispensing of medications; verifies prescribed medications according to professional standards facility procedures and state and federal legal requirements.
Responsible for achieving business goals and metrics for the Pharmacy.
Responsible for the fiscal management of the Pharmacy to optimize profits and control expenses under direct supervision of the Managing Consultant with additional support from Managing Director and Vice President of Managed Services.
Assists with and actively participates in periodic business reviews and monthend financial processes.
Maintains pharmacy systems with vendor support teams.
Reviews adjudicated prescription claims and/or reports to ensure appropriateness of reimbursement copay and related financials and follows up on any claims deemed inappropriate.
Maintains all Pharmacy Operational & Clinical Policies and Procedures.
Ensures and behaves with a focus on excellent customer service and clinical care.
Consults with patients regarding medications or supplies prescribed including dosage frequency specialized requirements and possible drug interactions.
Works closely with patients in order to answer all questions and/or concerns regarding their medication therapy.
Manages all associate relations functions for the pharmacy staff such as hiring scheduling conflict resolution training terminations and performance management.
Monitors the overall performance of staff members to ensure compliance with regulatory and organizational policies practices and approved pharmaceutical dispensing processes.
Maintains and executes all established procedures concerning quality improvement security of controlled substances and record keeping.
Makes recommendations as appropriate to the Managing Director and Vice President of Managed Services regarding any changes to operating procedures to facilitate smooth customer service operations.
Responds to customer inquiries requests and issues when situations get escalated to a higher level of authority other than the Staff Pharmacist on duty.
Provides consultation on pharmacy and therapeutic matters to various levels of organizational personnel.
Reviews daily reporting and scheduling of hours worked for the pharmacy staff to include sick time vacation time personal and holiday time and adjusts scheduling as appropriate to assure optimal patient care is maintained.
Manages processes relative to patient profiles and contacts ensuring that they are updated as needed for insurance verification and regulatory compliance.
Serves as designated Responsible Person to the Ohio Board of Pharmacy.
Performs related duties as assigned.
Education:
Requires broad training in fields such as business administration accountancy sales marketing computer sciences or similar vocations generally obtained through completion of a four year Bachelors Degree program or equivalent combination of experience and education. Normally requires at least two (2)years directly related and progressively responsible experience including at least one (1) year in a supervisory/management role; a Degree in Pharmacy from an accredited College of Pharmacy/RPh License required. Advanced degree Masters or Pharm.D. is strongly preferred.
Skills:
Ability to communicate effectively both orally and in writing
Ability to work quickly and accurately under time and volume constraints
Strong decision making skills
Strong leadership skills
Strong interpersonal skills
Strong analytical skills
Ability to resolve customer issues quickly and creatively in order to improve customer satisfaction
Familiarity with pharmaceutical products services and drug interactions
Strong organizational skills; attention to detail
Must have knowledge of pharmacy computer systems
Must have a general knowledge of business and finance processes including the ability to read and interpret a profit and loss statement
Knowledge of Microsoft Word Excel PowerPoint and Outlook
We provide compensation benefits and resources that enable a highly inclusive culture and support our team members ability to live with purpose every day. In addition to traditional offerings like medical dental and vision care we also provide a comprehensive suite of benefits that focus on the physical emotional financial and social aspects of wellness. This encompasses support for working families which may include backup dependent care adoption assistance infertility coverage family building support behavioral health solutions paid parental leave and paid caregiver leave. To encourage your personal growth we also offer a variety of training programs professional development resources and opportunities to participate in mentorship programs employee resource groups volunteer activities and much more. For details visit time Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law. The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are nondiscriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a requestbyrequest basis. Messages and emails regarding anything other than accommodations requests will not be returnedEqual Employment Opportunity
Affiliated Companies
Affiliated Companies: Value Apothecaries Inc
Required Experience:
Manager
Full-Time